SiriusXM stops working every 5 minutes

[woward]

2023 Yukon Denali - At startup SXM works normally then after 5 minutes it just stops, often right in the middle of a song or dialog. Sometimes comes back on if I turn it off by pressing the volume button, wait a few seconds & turn it back on with another button press. Then 5 minutes later same thing again. Other music sources work fine e.g. FM radio. GPS & Google maps work.

I've tried all the recommended rebooting routines - Press the end call button, open & close the driver door, disconnect negative from battery. Have also refreshed the signal from SiriusXM and cleared the memory & cache for SXM app.

Has anybody else had this issue? Any suggestions on how to fix it?

TIA,

Bill

 

[2024 White Tahoe]

2023 Yukon Denali - At startup SXM works normally then after 5 minutes it just stops, often right in the middle of a song or dialog. Sometimes comes back on if I turn it off by pressing the volume button, wait a few seconds & turn it back on with another button press. Then 5 minutes later same thing again. Other music sources work fine e.g. FM radio. GPS & Google maps work.

I've tried all the recommended rebooting routines - Press the end call button, open & close the driver door, disconnect negative from battery. Have also refreshed the signal from SiriusXM and cleared the memory & cache for SXM app.

Has anybody else had this issue? Any suggestions on how to fix it?

TIA,

Bill

https://static.nhtsa.gov/odi/tsbs/2024/MC-11011689-0001.pdf

 

[UsualSuspect]

Just wait, there will be other anomalies as they like to call label them. An amplifier is on backorder for the 23 we have. Gave it to my son to drive, he has video where it displays a channel and artist in the dash cluster, and you can clearly hear him cycling through stations, but the info in the dash cluster never changes.
The other thing he has noticed, start the Yukon, the infotainment system display doesn't work, the dash cluster info area isn't displaying anything, no audio including turn signals, etc. He said about 5-19 minutes into his drive, the infotainment system will display the GMC logo and the infotainment and center dash cluster area begins working, he said he isn't sure if it crashed and is rebooting, or if it is hung doing something and it delays the bootup.