Hi,
I am in need of some guidance of options available to me. I purchased my first ever GM product in January, 2024...a Tahoe LT. I currently have 23,000 miles on it and have had 2 catastrophic episodes where the Tahoe was not drivable and had to be towed away.
1. The first happened in November, 2024 where the engine stopped working while in the middle of an intersection. I had to have the entire engine replaced which took a month to happen.
2. Two weeks ago I was leaving a parking lot and several error messages popped up and my brakes and steering wheel did not work. The diagnosis was a batter discharge, but had on been on a major road I would have been in a serious accident.
I have also had repeated issues with the infotainment sound not working but I can live with that. I do not feel safe, however, living with the brakes and steering wheel not working randomly. I have a case opened with GM who told me to try to work out a deal with the dealership for a trade. GM has added in $4500 in assistance, but the deal is still ridiculous given I just bought the Tahoe last year for over $67K. I am trying to understand what other options I have at this point pursuing another GM. Will they offer additional assistance? Are there lemon laws or recommended legal avenues available that anyone knows about?
I am in need of some guidance of options available to me. I purchased my first ever GM product in January, 2024...a Tahoe LT. I currently have 23,000 miles on it and have had 2 catastrophic episodes where the Tahoe was not drivable and had to be towed away.
1. The first happened in November, 2024 where the engine stopped working while in the middle of an intersection. I had to have the entire engine replaced which took a month to happen.
2. Two weeks ago I was leaving a parking lot and several error messages popped up and my brakes and steering wheel did not work. The diagnosis was a batter discharge, but had on been on a major road I would have been in a serious accident.
I have also had repeated issues with the infotainment sound not working but I can live with that. I do not feel safe, however, living with the brakes and steering wheel not working randomly. I have a case opened with GM who told me to try to work out a deal with the dealership for a trade. GM has added in $4500 in assistance, but the deal is still ridiculous given I just bought the Tahoe last year for over $67K. I am trying to understand what other options I have at this point pursuing another GM. Will they offer additional assistance? Are there lemon laws or recommended legal avenues available that anyone knows about?