Accept Buy-Back or Not

[Stbentoak]

There is also the Nissan Armada platform, but I don't know that reliability has been that great with those.

My daughter has a brand new Armada. They really gave her a heck of a deal on it as they are not selling well. I've rode in it and drove it a few times. It seems to be a pretty solid vehicle. But I will tell you it gets crap fuel mileage. But it is big, solid and roomy. And for sure less money than any of the big three here. It certainly would do the job if you are on a budget.

 

[vcode]

My daughter has a brand new Armada. They really gave her a heck of a deal on it as they are not selling well. I've rode in it and drove it a few times. It seems to be a pretty solid vehicle. But I will tell you it gets crap fuel mileage. But it is big, solid and roomy. And for sure less money than any of the big three here. It certainly would do the job if you are on a budget.

My nephew used to sell Nissans and $10K off MSRP was common. I'm guessing they are outsold 10 to 1 by Tahoes alone.

 

[TML_75]

2026 Yukon Denali 3.0l 8,500mi

My Yukon has been at the Dealer for 21 days to correct a recurring CEL and frozen touch screen issue. It’s been in 8 times prior for these and other presumed software problems. Each time so-called updates were done and several modules including the steering wheel have been replaced. After countless phone calls and case number assignments, the TAC department was assigned along with their case numbering convention. A local Field Engineer did visit the Dealer several times.

While this last service was in process I opened a Buy-Back case. I submitted my sales contract reflecting the out-the-door cost of the truck along with the costs of the OEM accessories I purchased and had installed. The accessories were the black grille w/Galvano surround and 18” GMC wheels & Michelin tires totaling about $4,000 installed.

I received a Repurchase Approval of the Out-the-door cost less $4,900 mileage/usage deduction from when the problems were first reported. I replied asking about the added accessories and the possibility of a direct replacement. I and am awaiting a response.

My intent here is to report on my experience and solicit advice on how to move forward. I expect to have the truck back from this last extended service attempt within a week.

I assume a bit more diagnosis effort was put forth this time but have no firsthand knowledge of what transpired during the Field Service Engineer visits. My preferred outcome is that the truck is now as good as new and just move on. If on the other hand these problems arise once again, to then proceed with the buyback. It would be prudent to take the buy-back now but the financial hit to then replace with a 2026 model including accessories will be too great. I am interested to know for how long the Repurchase Approval is valid.

Mike

Run dude. Take the money and get another brand. I would not even get the 27’s that are supposed to be new and all issues FIXED. My sister had a 2023 Tahoe and nearly killed her and my niece in Arkansas a few months ago. She had to fight like heck to get them to honor her warranty but with help from the Texas AG, NHTSA, and keeping her notes they did the buy back minus $5500 for miles. She used that money to get a Honda Ridgeline.

 

[2024 White Tahoe]

Run dude. Take the money and get another brand. I would not even get the 27’s that are supposed to be new and all issues FIXED. My sister had a 2023 Tahoe and nearly killed her and my niece in Arkansas a few months ago. She had to fight like heck to get them to honor her warranty but with help from the Texas AG, NHTSA, and keeping her notes they did the buy back minus $5500 for miles. She used that money to get a Honda Ridgeline.

How were your sister and your niece nearly killed?

 

[Marky Dissod]

I would not even get the 27’s that are supposed to be new and all issues FIXED.

Even if I were the type of person willing to absorb the depreciation of buying a brand new vehicle,
iIt's long been known that the first new year of a model is basically when the R&D responsibility shifts from OE to those brave enough to buy it.

How were your sister and your niece nearly killed?

 

[minytrker]

My 2024 Yukon XL (purchased December 2024) has been in the dealership ten times within the first 8,500 miles, primarily due to OnStar intermittently shutting off and the Super Cruise system not functioning.


To date, the dealership has replaced three OnStar modules, a camera, the radio, and another control module. They also identified a faulty pin in a CAN bus connector. GM engineering has been involved, and multiple software updates have been performed.


After the eighth visit—while the vehicle was still inoperative at the dealership—I requested a buyback. GM denied the request, stating the issue was expected to be resolved that same week. I found this unusual, as the vehicle was still actively experiencing the problem at the time of denial.


Additionally, I have approximately $10,000 in modifications on the vehicle, none of which void the warranty. However, I was informed those costs would not be reimbursed if a buyback were approved.


Following the tenth visit, the vehicle has been operating correctly for the past 1,500 miles, so I have not pursued further action with GM. My preference was a replacement vehicle with the same make, model, and options. I was told that would only be possible through a buyback at the original purchase price, which was ultimately denied.


If the issue occurs again, I will be contacting GM and pursuing remedies available under Texas lemon law.

 

[vcode]

My 2024 Yukon XL (purchased December 2024) has been in the dealership ten times within the first 8,500 miles, primarily due to OnStar intermittently shutting off and the Super Cruise system not functioning.


To date, the dealership has replaced three OnStar modules, a camera, the radio, and another control module. They also identified a faulty pin in a CAN bus connector. GM engineering has been involved, and multiple software updates have been performed.


After the eighth visit—while the vehicle was still inoperative at the dealership—I requested a buyback. GM denied the request, stating the issue was expected to be resolved that same week. I found this unusual, as the vehicle was still actively experiencing the problem at the time of denial.


Additionally, I have approximately $10,000 in modifications on the vehicle, none of which void the warranty. However, I was informed those costs would not be reimbursed if a buyback were approved.


Following the tenth visit, the vehicle has been operating correctly for the past 1,500 miles, so I have not pursued further action with GM. My preference was a replacement vehicle with the same make, model, and options. I was told that would only be possible through a buyback at the original purchase price, which was ultimately denied.


If the issue occurs again, I will be contacting GM and pursuing remedies available under Texas lemon law.

So why didn't you apply to the state? Texas is pretty clear, 4 tries or 30 days out of service in the first 24 months. As I stated before though, a buyback covers the vehicle you bought, not one you bought and modified.

 

[TML_75]

Run dude. Take the money and get another brand. I would not even get the 27’s that are supposed to be new and all issues FIXED. My sister had a 2023 Tahoe and nearly killed her and my niece in Arkansas a few months ago. She had to fight like heck to get them to honor her warranty but with help from the Texas AG, NHTSA, and keeping her notes they did the buy back minus $5500 for miles. She used that money to get a Honda Ridgeline.m

How were your sister and your niece nearly killed?

Going down the highway at 75 mph engine seized and she said everything went hokey on her and speed dropped down to 20 mph. Grace of God

 

[TML_75]

My 2024 Yukon XL (purchased December 2024) has been in the dealership ten times within the first 8,500 miles, primarily due to OnStar intermittently shutting off and the Super Cruise system not functioning.


To date, the dealership has replaced three OnStar modules, a camera, the radio, and another control module. They also identified a faulty pin in a CAN bus connector. GM engineering has been involved, and multiple software updates have been performed.


After the eighth visit—while the vehicle was still inoperative at the dealership—I requested a buyback. GM denied the request, stating the issue was expected to be resolved that same week. I found this unusual, as the vehicle was still actively experiencing the problem at the time of denial.


Additionally, I have approximately $10,000 in modifications on the vehicle, none of which void the warranty. However, I was informed those costs would not be reimbursed if a buyback were approved.


Following the tenth visit, the vehicle has been operating correctly for the past 1,500 miles, so I have not pursued further action with GM. My preference was a replacement vehicle with the same make, model, and options. I was told that would only be possible through a buyback at the original purchase price, which was ultimately denied.


If the issue occurs again, I will be contacting GM and pursuing remedies available under Texas lemon law.

Wow… Have you made a case with the NHTSA and the Texas DMV? Have you also notified the Texas AG’s office? Or looked and spoken to a lemon law lawyer? I’ve done all of the above. It’s sad you gotta force them to do right. But you keep at it. Make sure you keep all of your docs, text messages, emails, phone records all together. Because it seems with the denial , they’re going to keep kicking that can down the road. Good luck to you and thanks for sharing

 

[tjs3922]

I had a buy back on my 2026 Traverse in October 2025. It went well, I came out about $5000 ahead and rolled eveything into my 2026 Yukon XL Elevation. My dealer did guide me on how to proceed and what question and things to ask for. All in all a good experience. Hated the Traverse. In shop for 42 days, never broke 1000 miles.

My dealer was shocked that I wanted to downsize to the Traverse and sort of sensed this going sideways once issue appeared. They were ahead of the curve and had my Yukon XL coming in within a few days after we wrapped up the Traverse.