Hi all - I would appreciate ANY insight! I have a 2021 Chevy Tahoe with 45K that vibrates/shutters at 40 MPH and under light acceleration around 25 MPH. It is most noticeable when I put the cruise control on at 40 MPH. It does not do it when going up or down large hills but mainly on flat stretches with very small inclines going up and down. It feels like I am going over rumble strips when the steering wheel is vibrating. It has been to the dealership 5 times and the following is what I have gotten from the dealership:
The initial visits before bumper to bumper warranty was up, we were told it was operating normally. The last visit before the warranty was up they mentioned they felt the vibration but it was the tires. We knew what we were feeling there was NO way this could be accurate. However, we had the tires replaced. I specifically mentioned I felt it was something with the engine or powertrain and was told if that was the case it would be covered to 60K miles.
The tire change had zero result on the vibration so we took it to the dealership again. I informed them I did some research and there is a technical bulletin out for the SAME EXACT symptoms we have been having which states it could be a torque converter. They keep it for a week and said they were feeling the vibration but wanted us to come drive it so we could let them know if it was the same thing. During the drive, the technician captured some data and stated he could not see any torque converter issues in the data. When it does shutter the techician says if they put it in manual mode immediately it does not do it, so it is something with active fuel management because when manual mode is activated it puts the system back into V8 mode and disengages active fuel management. Does this sound correct/plausible? My limited knowledge would lead me to believe it does not shutter in manual mode because it is not trying to shift between different gears. I am not sure I understand how shuttering is related to active fuel management.
After the last visit, they now think it is a valve on the muffler which is $1000 and not covered under any warranty. The limited research I have done shows the valve is only for noise suppression and has nothing to do with active fuel management. Being that the technical bulletin symptoms is exactly what I am experiencing, I am wondering if maybe the torque converter could be the issue but just not to the degree where it would show up on any data the technician is trying to capture.
Any help/insight on this is appreciated!!
The initial visits before bumper to bumper warranty was up, we were told it was operating normally. The last visit before the warranty was up they mentioned they felt the vibration but it was the tires. We knew what we were feeling there was NO way this could be accurate. However, we had the tires replaced. I specifically mentioned I felt it was something with the engine or powertrain and was told if that was the case it would be covered to 60K miles.
The tire change had zero result on the vibration so we took it to the dealership again. I informed them I did some research and there is a technical bulletin out for the SAME EXACT symptoms we have been having which states it could be a torque converter. They keep it for a week and said they were feeling the vibration but wanted us to come drive it so we could let them know if it was the same thing. During the drive, the technician captured some data and stated he could not see any torque converter issues in the data. When it does shutter the techician says if they put it in manual mode immediately it does not do it, so it is something with active fuel management because when manual mode is activated it puts the system back into V8 mode and disengages active fuel management. Does this sound correct/plausible? My limited knowledge would lead me to believe it does not shutter in manual mode because it is not trying to shift between different gears. I am not sure I understand how shuttering is related to active fuel management.
After the last visit, they now think it is a valve on the muffler which is $1000 and not covered under any warranty. The limited research I have done shows the valve is only for noise suppression and has nothing to do with active fuel management. Being that the technical bulletin symptoms is exactly what I am experiencing, I am wondering if maybe the torque converter could be the issue but just not to the degree where it would show up on any data the technician is trying to capture.
Any help/insight on this is appreciated!!