So after 3 years of owning this and never being able to close the ligtgate automatically, I finally caved and took it to the dealership to have them diagnose. For the low, low price of just $200.00, I was told that I needed to replace the driver's side pressure sensor, which was damaged and missing part of what looked to be just trim seal. I'd seen it, but never thought much about it. It kinda acts like your garage door seal, if it's going down and something hits it, the door goes back up. In my case, since part of the sensor was missing, it never got "the ok" that it was safe to close. Picked up one from Amazon for $100 and installed (vs. another $600 for them to do it) and have been literally giddy since it started working. Hope someone else might be able to use the info. Link for the sensor below:
Buy GM Genuine Parts 23454229 Driver Side Liftgate Object Sensor: Speed Sensors - Amazon.com ✓ FREE DELIVERY possible on eligible purchases
www.amazon.com