Your dealership and order experience...

MezJr

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2022 Yukon Denali XL, Midnight Blue/Shale. Ordered March 26, received June 6. Options were Sunroof and retractable steps.

Worked with local dealer, no ADM. Talked over a few months, to get an understanding of what was on constraint, what was uncertain, and shaped the order that way.

When we placed the order, had to pay a $1,000 refundable deposit.

Financed through my bank.

Overall it was relatively seamless, though way longer different buying process than I've ever experienced.
 

Brand0n

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2022 Yukon Denali XL, Midnight Blue/Shale. Ordered March 26, received June 6. Options were Sunroof and retractable steps.

Worked with local dealer, no ADM. Talked over a few months, to get an understanding of what was on constraint, what was uncertain, and shaped the order that way.

When we placed the order, had to pay a $1,000 refundable deposit.

Financed through my bank.

Overall it was relatively seamless, though way longer different buying process than I've ever experienced.
Congrats! Care to share your rate? Getting nervous about them climbing as I’m awaiting delivery.
 

RVAHokie

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Market correction= MSRP. The days of 5-10K off sticker are over....

Also, for @todayusay you should run a poll on who paid cash and who financed for 10 years. I think you'd be shocked. The young families or schoolteachers that you discuss are buying Tellurides, Palisades, and Santa Fe's, Not Denali's and Tahoe's. Boats and RVs are in a completely separate category.

And for @RVAHokie If you make 400 a year and an 80K vehicle scares you, you must be mismanaging your money or live on the east or west coast. I've never made any money anywhere near that, but I was taught by a wise financial advisor in my 30's to pay myself 1st, Live Debt free within your means, and invest and let time do the rest. It's a tough row to hoe for lots of young families today.
I do live on East Coast in a smaller city but live a pretty frugal lifestyle. House Payment is under 15% of take home and rest are low expenses except for child care honestly which is my biggest expense. Family of 4 under 35 and have about 500k saved through retirements and portfolio.

It's the the total cost that concerns me. It's just the thought of paying over $80k for a vehicle. It's a big chunk of change no matter how much you make. I've bought rental house for half that haha
 

MezJr

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Congrats! Care to share your rate? Getting nervous about them climbing as I’m awaiting delivery.
That was my main concern, I kept applying for approval and rate crept up. I don't have perfect credit so I was only able to get 2.94/72.

As to the total cost discussion people are having... absolutely. For us it's my wife's dream car, and we take care of our cars and keep them a LONG TIME. Her last car was a 2011 Mazda CX-9 we got in '12 and just sold. It's a big luxury item, though it's also a lot for the whole family, we take a lot of long road trips so a giant luxo-yacht will really improve the experience there.
 

Brand0n

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That was my main concern, I kept applying for approval and rate crept up. I don't have perfect credit so I was only able to get 2.94/72.

As to the total cost discussion people are having... absolutely. For us it's my wife's dream car, and we take care of our cars and keep them a LONG TIME. Her last car was a 2011 Mazda CX-9 we got in '12 and just sold. It's a big luxury item, though it's also a lot for the whole family, we take a lot of long road trips so a giant luxo-yacht will really improve the experience there.
2.94/72 isn’t bad at all, most local credit unions near me are at 2.79. Agreed on the luxury item being worth it at times. In this case it checks all vehicle boxes for our family on top of it, worth every penny to us.
 

steiny93

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a bit of an aged order story, wife's denali arrived in the fall

Ordered wife's denali xl diesel from local dealer after comparing prices across a few dealers. ~15% under MSRP $500 refundable deposit. During the ordering process the 'ordering dude' at the dealer told us which features we couldn't get if we wanted the order to be accepted (at the time it was the towing pack).

Waited 8 weeks and the truck arrived.


Ram ecodiesel order story
Buddy at work just go his last week, he ordered it 7 weeks ago from a large ram dealer in the south / east us. He paid $10k under MSRP on a loaded Limited ecodiesel 1500.
 

Stbentoak

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I do live on East Coast in a smaller city but live a pretty frugal lifestyle. House Payment is under 15% of take home and rest are low expenses except for child care honestly which is my biggest expense. Family of 4 under 35 and have about 500k saved through retirements and portfolio.

It's the the total cost that concerns me. It's just the thought of paying over $80k for a vehicle. It's a big chunk of change no matter how much you make. I've bought rental house for half that haha

well as face value..yes that is a lot for a vehicle, but this isn’t just any vehicle. If you would skip down a notch to a telluride or palisade you save a pretty big chunk and have a vehicle that did 90% of what a Tahoe or Yukon would. But there is no substitute if you really need the room, and it comes at a cost. An 80+k cost to be exact.
I didn’t like it either, but I’m not getting any younger and won’t have many more new vehicles. If I don’t spend it my kids certainly will…
 

MezJr

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well as face value..yes that is a lot for a vehicle, but this isn’t just any vehicle. If you would skip down a notch to a telluride or palisade you save a pretty big chunk and have a vehicle that did 90% of what a Tahoe or Yukon would. But there is no substitute if you really need the room, and it comes at a cost. An 80+k cost to be exact.
I didn’t like it either, but I’m not getting any younger and won’t have many more new vehicles. If I don’t spend it my kids certainly will…
That's the real key, if you're talking XL, there's basically 2 lines of vehicles in that niche: Subruban/XL/ESV or Expedition Max/Navigator L. Part of me wanted to spend less and get a Cayanne or Q8 for same/less... but anything other than the big guys you have to choose either 6/7 people with no stuff or 4/5 people and stuff (or a trailer) vs with the big ones it's 6/7 people and their stuff.

Plus, in terms of MPG, yes big ones vs small ones going to lose that battle, however if you're talking 1 big vs 2 small, its in favor of the big ones.
 

Billiebruce311

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Hey everyone...

I'm a new visitor to this site and hopefully a new owner of a Yukon/Tahoe some time this decade. I wanted to see what other people's experience has been with the dealership and how their orders have been handled. We just had our order cancelled and were told we would need to wait a couple of weeks for the 2023 order bank to open. We had already waited two months and never had our order accepted. Needless to say, we're extremely frustrated. I've spent the better part of the last two weeks calling every dealership within 1000 miles looking for orders that have fallen through and somehow every single one that exists has been sold, is reserved, or won't be built for at least another two months. It seems like some have had luck in getting reasonable service with reasonable expectations being set upfront. What I've gathered over the past two weeks after talking to probably 50 dealerships are the following:

1. GM is micro-targeting what features can be ordered by specific dealership based on I'm assuming market data of some sort. There are several dealerships claiming they haven't been able to order air suspensions for a year now. Meanwhile, I see several in-transit on GMC's inventory site that have air suspensions going to specific dealers. The same applies to the 6.2. I had a dealership tell me I can still order the rear entertainment package too...they're claiming their allocations make them one of the few in the country that can. Talk to them about what options are available the soonest...they're different for every dealership. Maybe this isn't a surprise to people but it was to me.

2. In the upper-midwest, there are a lot of very low mileage (< 500 miles) "used" 2022 Tahoe/Suburban/Yukon (XL) for sale at dealerships and used car lots. I talked to a buddy about this who has some insight and he said that he knows a few dealerships where the owner has buddies buying these up at discounted prices and reselling only to share the profit. This makes sense to me too based on some of what I've seen. Highly custom stuff...coming in one month and ending up on a lot two months later on the other side of market going for $10,000 or more above what it would've sold for new MSRP. They all deny it but I had one dealership refuse to sell to me with my supplier discount and this was the reason they gave me. They thought I was going to turn around and resell it. If you have a discount, bring it up early so they're honest and upfront with you about what pricing you won't get.

3. The rural areas seem to have the dealerships who care the most about customer service. We tried ordering in a metro area and were told upfront..."we're going to take a $1000 upfront non-refundable deposit, run your credit to make sure you qualify, and then when the vehicle arrives, we'll ask you and others to pay the whatever the market rate is on your vehicle." In essence, the price I was going to pay was going to depend on who bid the most for it. I've never encountered something like it and these salesman and sales managers don't seem to see anything wrong with it. I hope people aren't actually okay with this because it sets the example that this behavior is okay even though it's incredibly stupid and ruins it for everyone.

4. One dealer told me that if I didn't pay cash, they wouldn't hold the vehicle for me. Another wanted 10% over MSRP ($90,000+ for a GMC!!) and another told me that they had a vehicle...took my deposit...and sold it anyway because I couldn't make it until later in the day (was going to drive 400 miles for it). Thankfully, I was only 150 miles in when they were polite enough to call and tell me it had been sold.

5. They're intentionally populating publicly viewable inventory to drive people into the dealerships. I don't know how many times I've been tricked into thinking that a vehicle not in-transit is actually available. 1/50 are available in my experience...the rest are "spoken for."

6. Quarterly production numbers for both the Tahoe and Yukon seem to be down only slightly compared to where they were before the pandemic. Has anyone asked why sales counts being down 10% lead to a market that would suggest a shortage far more severe? I was told it's because they're restricting who gets what in order to increase lead times to make it appear as if there's a shortage when in reality...most of the vehicles are complete and sitting in a lot somewhere. Even delivery isn't as nearly as bad as everyone says it is.

Bottom line is that the dealerships that are gouging are allowed to no matter what GM says. GM wants it this way and is intentionally keeping stock artificially low. We're extremely disappointed and frustrated. We're either going to buy an Expedition/QX80 or cancel our cross country trip this summer/next. Anyone have any advice on how to get one of these without waiting a year for one and paying over MSRP, I'd love to hear it!
Don’t get an Expedition- we have one with less than 50k miles on it and it’s total junk and Ford will not fix it properly. This is why I’m waiting on a Yukon!
 

Billiebruce311

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2022 Yukon Denali XL, Midnight Blue/Shale. Ordered March 26, received June 6. Options were Sunroof and retractable steps.

Worked with local dealer, no ADM. Talked over a few months, to get an understanding of what was on constraint, what was uncertain, and shaped the order that way.

When we placed the order, had to pay a $1,000 refundable deposit.

Financed through my bank.

Overall it was relatively seamless, though way longer different buying process than I've ever experienced.
You got lucky! I placed my order in Jan, it finally got accepted in March, built April 4th and has yet to be delivered to TN.
2022 Yukon Denali XL, Midnight Blue/Shale. Ordered March 26, received June 6. Options were Sunroof and retractable steps.

Worked with local dealer, no ADM. Talked over a few months, to get an understanding of what was on constraint, what was uncertain, and shaped the order that way.

When we placed the order, had to pay a $1,000 refundable deposit.

Financed through my bank.

Overall it was relatively seamless, though way longer different buying process than I've ever experienced.
This is lucky! We ordered in Jan, order accepted in March, built April 4th, and still waiting for delivery.
 

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