Weathertech floor liner lack of Quality

[hobbes]

I have purchased 5 sets of weathertech liners, but the last 2 sets have been aweful.
2014 fusion passenger mat is 4" shorter than oem- I left oem mat under it cause it too short!!!!
2015 Yukon denali passenger has bowed in 2x(they sent replacement)- I do have the retainers on - they never asked
after second time -suggested using heat gun
that does not replace thinning thickness they have gone to
I m disappointed cause I have always been a supporter until now



here is their response

Thank you for sending in the photos. To begin with the Floor Liners are not installed properly. The original carpet mat does need to be removed from the vehicle floor space to ensure proper fit and installation of our Floor Liners. Once this happens the passenger side Floor Liner will have a much better fit.



To correct the curling, we do have a pretty simple solution for this. If you take the part that is bowing outward, flip the Floor Liner inside out and put something heavy on it overnight-24 hours. The lips to the floor liner should reform to their original shape and become nice a flush. If you like, you can always heat up the edges (with a hair dryer) to help bend the liner. This allows

 

[Anon2015]

Yes, their product quality is suffering. Never again.

 

[hobbes]

Sad - I used to be their biggest supporter and had 6 other people buy their producs because if my support

 

[Jisnis]

I noticed the same for my 2015 Denali. I purchased all the mats and the fitment just doesnt seem up to par. The fitment for my 2013 Prius was spot on and was hoping the same for the Denali.

 

[ROCdermody]

I bought the 3 row set for my '09 Escalade ESV right after we bought it. It was my first purchase from them. I was very disappointed with fitment, but, assuming that was their level of production, never pursued it. I was going to get a set for the '15 Yukon XL, but maybe I'll hold off...

 

[dsm1995gst]

Thank you for sending in the photos. To begin with the Floor Liners are not installed properly. The original carpet mat does need to be removed from the vehicle floor space to ensure proper fit and installation of our Floor Liners. Once this happens the passenger side Floor Liner will have a much better fit.

This would've made me crazy. How can removing the original floor mat under it somehow make the Weathertech floor mat longer?


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