bulldog896
TYF Newbie
I hit the search and could not find anything related, sorry if it's a repeat
2017 Yukon XL LTZ Infotainment with Nav
I recently purchased the unlimited data package. The hotspot works fine and I can link phones, tablets etc. My radio will link and I can play pandora, dash, amazon music but after a bit it will "signal lost" and then I get a "hotspot 9033 disconnected" message. If I go into the WiFi menue and try to reconnect it or any other hotspot it will not connect. If I turn the WiFi off it will not turn back on. Once the system is shut down and powered off for a few minutes it will work again but then all happens again after about 15-20 min. The hotspot still still works while the radio will not connect.
This happening to anyone else? I called onstar and they have "escalated" it to their remote team to investigate. Their solution was to reboot the system by powering it down and then restarting but I cannot do that every 20 min.
2017 Yukon XL LTZ Infotainment with Nav
I recently purchased the unlimited data package. The hotspot works fine and I can link phones, tablets etc. My radio will link and I can play pandora, dash, amazon music but after a bit it will "signal lost" and then I get a "hotspot 9033 disconnected" message. If I go into the WiFi menue and try to reconnect it or any other hotspot it will not connect. If I turn the WiFi off it will not turn back on. Once the system is shut down and powered off for a few minutes it will work again but then all happens again after about 15-20 min. The hotspot still still works while the radio will not connect.
This happening to anyone else? I called onstar and they have "escalated" it to their remote team to investigate. Their solution was to reboot the system by powering it down and then restarting but I cannot do that every 20 min.
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