2013 Yukon XL radio screen is just a blank white screen

[gregosb52]

I just purchased a 2013 Yukon XL and the radio is just a blank white screen the radio does work but cannot see anything other than a white screen. Can anyone help?

 

[Geotrash]

I just purchased a 2013 Yukon XL and the radio is just a blank white screen the radio does work but cannot see anything other than a white screen. Can anyone help?

Likely a failed unit. You have three options:

1/ Have it repaired by a service like this: https://www.ebay.com/itm/172823136701
2/ Replace it with a drop-in Android unit like this: https://a.co/d/5kChZi7
3/ Replace it with a Pioneer or other name brand unit from Crutchfield because they have the complete kits and harnesses you need.

I chose option #2 for my 2007 back in 2019. It's still working great today, but it did take a little work to get it all dialed in. There are good support groups for these on Facebook also.

 

[petethepug]

Welcome and congrats on the 2013 Yuke.

Is it a OEM Navi system?

What trim level is the truck, SLE, SLT, Denali?

Is it like this?

2012 - 2014 GM Chevy Radio Suburban Tahoe Silverado Yukon Sierra DVD Navigation [Replacement]

Cadillac Deville Radio Replacement. AM FM CD Replacement. Free Shipping. Lifetime Warranty available. Save Time & Money.

issautomotive.com

 

[petethepug]

@gregosb52 , any headway on the washed out Navi?

 

[WBTJR]

I know this is an older post but I have the same black screen what the heck . No rhyme or reason just went blank . 2013 Yukon Denali . Any ideas ?

 

[petethepug]

Known issue on the Esky version of the 12-14 SuperNav.

Battery disconnect did work. Only complete disconnect by removal of the unit brought it back. It coincided with a failing battery issue. No problems since full, 100%, all harnesses disconnect / reconnect