The exact opposite happened to me. Ordered an AT4 Yukon in November. It arrived in May with a bench when I ordered captain chairs. They said "sorry" and offered invoice plus $500, and to put me at the top of the list for their next order. I waited around about 3 months and didn't hear jack from...
Agreed. My first order was accepted and then dealer "lost it" and it never arrived. Sevind order was accepted however dealer forgot to order the captain seats in the second row I ordered. So it was built incorrectly. Now I have to reject it and either wait for a third build or go through the...
My AT4 has been built and is in transit to the dealership. Looks like dealer screwed up the order and got a second row bench. Before I reject it, anyone have a bench and are glad they do?
You should have an order code on the build sheet your dealer made. Give it a few days and you can go to GMC.COM and use the chat function to ask for updates. A real person will give you more details than the bot. You could ask your dealer. But if yours is like mine, he's worthless.
Just to add to the collective knowledge. Pointers and suggestions are welcomed!
2023 Yukon AT4 5.3. Metallic Blue with Premium Plus package.
Ordered 11/2/2022
Accepted by GMC 12/20/22
Next step?
Are order statuses updated in real time when you ask the customer service bot on GMC.com? Or, is it daily or weekly?
Ordered at 2023 Yukon AT4 with the 5.3 amd a few other things on 11/2.
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