2015 Tahoe front camera

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EZ FISHING

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Hello! I just purchased a 2015 Tahoe LT! IT has service front camera on screen when I turn key on? I have cleaned windshield and pulled cover off and unplugged and plugged back in? No obvious problem under the cover! Any help would be appreciated!!
 
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EZ FISHING

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Nobody ever had this problem?? Ok can someone tell me if I buy a new camera does it have to be programmed by a dealer or can a garage do it???
 

txdrifter17

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Hello! I just purchased a 2015 Tahoe LT! IT has service front camera on screen when I turn key on? I have cleaned windshield and pulled cover off and unplugged and plugged back in? No obvious problem under the cover! Any help would be appreciated!!
 

txdrifter17

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Have 17 Tahoe with same issue. I took it to my favorite local mechanic and he did some research. Bottom line is he advised me to take it to the dealership because he did not have the required software for making a diagnoses that would be acceptable too the warranty provider. He said he could call in a specialist to do the diagnosis but it would cost an extra $400-$1,000 labor which the warranty provider would not cover. This extra $$$ would not apply at the dealership since they already have the official GM software. I guess I have to believe all this because my guy spent about a day and a half pulling and researching the trouble codes, calling the warranty provider, checking out the specialist, etc., etc. and did not charge me anything!

As an aside, I had a new windshield installed recently and the Tech did spend an hour or so doing a lot of recalibrating but this message did not show up until several weeks later. Related or coincidental? Beats me?! Have not yet taken it to dealership because I do not have one nearby. Nearest is about an hour away and besides that, I don’t know which one to trust with the job! My local guy (whom I trust completely) gave me his opinion on which one but haven’t made an appointment yet. I thought about asking te windshield installer to calibrate again but that would probably be awaited of time?
 

txdrifter17

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Have 17 Tahoe with same issue. I took it to my favorite local mechanic and he did some research. Bottom line is he advised me to take it to the dealership because he did not have the required software for making a diagnoses that would be acceptable too the warranty provider. He said he could call in a specialist to do the diagnosis but it would cost an extra $400-$1,000 labor which the warranty provider would not cover. This extra $$$ would not apply at the dealership since they already have the official GM software. I guess I have to believe all this because my guy spent about a day and a half pulling and researching the trouble codes, calling the warranty provider, checking out the specialist, etc., etc. and did not charge me anything!

As an aside, I had a new windshield installed recently and the Tech did spend an hour or so doing a lot of recalibrating but this message did not show up until several weeks later. Related or coincidental? Beats me?! Have not yet taken it to dealership because I do not have one nearby. Nearest is about an hour away and besides that, I don’t know which one to trust with the job! My local guy (whom I trust completely) gave me his opinion on which one but haven’t made an appointment yet. I thought about asking te windshield installer to calibrate again but that would probably be awaited of time?
Follow up: I did have windshield installer recalibrate but still failed. Took truck to dealership and diagnostics showed defective camera and rain sense failure. They kept the truck 2 weeks and finally got a new camera. It was defective out of the box! Good QC? Another new camera has been ordered but naturally back ordered with no delivery estimate. Had to pay for the parts before they would release it (extended warranty issue). I picked up the truck and am awaiting word of new camera arrival. Excuses include Covid, strike, and supply chain problems. I’m skeptical that the camera will ever arrive even though it’s already been paid for. It’s been three weeks since I picked up the truck and no further word. I’ve been driving GM vehicles all my life (have 3 currently) but may be time to shop elsewhere next time? Sign me out as “frustrated”!
 

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