Recent content by oneto3four

  1. O

    Infotainment in '23 Suburban goes black

    Thanks for the sharing your experience. How long was the unit on backorder before they replaced it?
  2. O

    Infotainment in '23 Suburban goes black

    Sorry, I didn't proofread on mobile. I did mean "Did you.". GM will offer compensation for "pain and suffering", but you have to be vocal. You need to almost make your request as a fait accompli in which an action is expected. "Since I have been without remote services for over three...
  3. O

    Infotainment in '23 Suburban goes black

    You demand some compensation from GM for the inconvenience? Sounds like extending your remote features at no charge is a must.
  4. O

    Infotainment in '23 Suburban goes black

    Completely broke this time, they can't get it to work, and they have to replace the radio. On back order, as per usual, with no time frame for when it may be available. Wife picked up the car, radio works. Go figure. Hopefully, it holds out until the replacement comes in, but I'm not...
  5. O

    Infotainment in '23 Suburban goes black

    Spoke with the service manager today, and they said that 12 23/24's came in with the same problem at their dealership the same week ours happened the first time. He said it was interesting the thought on going from warmer to near freezing that we mentioned, so he added it to the notes. He said...
  6. O

    Infotainment in '23 Suburban goes black

    We bought the Suburban in June, Premier Diesel. When we started the car in September on a day that was colder (around freezing) the infotainment went black and refuses to turn on. Turn signals make no noise. Brought it in to the dealership, they found nothing wrong after testing, ran an...
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