ya im totaly un satisfied with there customer service, when i orderd the shocks they were out of stock and had said they would be in on the 15th of april it was around the 1st when i orderd i didnt recieve the shocks until the second week of may, then after being installed literally one week if that, and maybe opening the pass side door a total of 3 or 4 times i went to lift it up and bam fell down
so ya and now that with spending that 60$ on shipping ive got over 350$ into 2 little ass shocks and as of right now i only have one working one
so we shall see what louie at vertical doors says to me when i call him monday and let him know how i feel about the situation
hopefully he will reimburse me for my shipping and overnite the damn shock to me like he was pose to