larryo
Member
If you look at the order guide, what you describe above is correct. In fact, the 2016 order guide, RPO UGN ( Automatic Collision Preparation inc Intelligent Brake Assist and Collision Avoidance Braking) is only available on the Denali (and is part of the Y66 Adaptive Cruise Control Option).
However, on the Service Parts Identification sticker in the glove box of my 2016 SLT, both Y66 and UGN (along with UEU, Forward Collision Alert) are listed as being on my vehicle.
So in my mind, I should have front braking regardless if cruise is engaged or not. If a Denali and an SLT have the same options, they should function the same way.
Having said all of this, I have only experienced automatic braking while cruise control is engaged. Also, the Forward Collision Alert has only worked when cruise control is engaged.
I have not had a collision alert or had the green vehicle ahead indicator turn amber when cruise control was off. This I believe is a malfunction within my vehicle.
I have been in contact with GMC Customer Support and so far they have been unable, or unwilling to give me a straight answer on how the system is supposed to work. I think the delay is, the people that deal directly with the public do not have the technical knowledge to answer questions like this. I am hoping, that eventually they will put me in contact with a technical person. At lest I have an open case number and a phone number that I can call to insist on an answer.
I had a very nonproductive phone call with GMC Customer Support yesterday.
I again went over my issue as previously described and asked to speak to someone that could address this technical problem.
I was basically told two things.
- There was no one in Customer Support that could discuss this technically and GMC Engineering did not discuss things with customers.
- If I was dissatisfied with the answers I have been receiving from the dealer I bought the vehicle from, I was free to take my vehicle to another dealer.
I found the descriptions similar to that in the owner's manual, meaning, there was nothing that tied the operation of FCA and FAB to having the cruise control activated.
So after one big circle jerk, I am back at square one.