Is anyone else having a problem with connecting an iphone to the usb port in the new yukons? My iphone 3gs will sometimes not connect at all and when it does, the music has a faint clicking sound in the background. Just wondering if someone has had this problem and possibly found a solution? I've tried other iphones and all have the same problems. Of course, the dealer is useless.
iphone with usb port
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zach2011
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That's odd, I use my 3GS with the AUX input and a 3.5mm cable...of course I have an 08 so there's no USB port. But that port is a new feature, they're bound to have problems in the beginning, and maybe a recall will be in order so you could get it fixed soon.
So for now, you could try the AUX input method.
So for now, you could try the AUX input method.
Eagle
Thansk for all the help -STAFF!
is it the port or only the iphone?
you tried using the same tracks from itunes on a usb stick?
Did you try a nano or other ipod?
Did you put the phone in airplane mode?
you tried using the same tracks from itunes on a usb stick?
Did you try a nano or other ipod?
Did you put the phone in airplane mode?
Thanks for the questions. I have not tried an ipod of any kind, only iphones. And I have tried Airplane mode but the problem still persisted. BUT, I have used a usb stick with the exact same tracks and it sounds totally fine. So I would think that it has something to do with the iphone. You'll probably say well just use the usb stick, but my phone is always synced with my music and I hate having to constantly pull my usb stick and copy the latest music I have. It's certainly an option, but I was hoping to just get the iphone to work.
---------- Post added at 11:40 AM ---------- Previous post was at 11:31 AM ----------
Forgot to respond to sophomore, you're right, I could just use the Aux method, but I hate having that cord running all over the place. I like how the usb port is hidden. It is also a lot easier to control the music using the the steering wheel controls, I just put it on random and change songs using the steering wheel. Also much safer.
---------- Post added at 11:40 AM ---------- Previous post was at 11:31 AM ----------
Forgot to respond to sophomore, you're right, I could just use the Aux method, but I hate having that cord running all over the place. I like how the usb port is hidden. It is also a lot easier to control the music using the the steering wheel controls, I just put it on random and change songs using the steering wheel. Also much safer.
dyolfchas
TYF Newbie
I have not had any problems with mine (2010 tahoe) but only use it with IPods. Its great being able to use the steering wheel to change songs. Not to hijack the thread but my one rant is that you cannot scroll in the menu while moving, is the only way around this a lockpick?
There is an option somewhere under Menu that you can turn off to allow for using while driving. I think it's under Audio after you go into Menu but I can't remember for sure. But once you turn that off, you can change songs while driving.
dyolfchas
TYF Newbie
Yup, Thanks for saving me the MONEY!
I've been dealing with the exact same problem. I'm not trying to spam just trying to keep from re-typing it all but you can read about it on these two forums:
http://www.automotiveforums.com/vbulletin/showthread.php?t=975393
http://chevroletforum.com/forum/showthread.php?t=29317
I'd be willing to bet you have the Non-Nav unit that has the rear seat entertainment (DVD)? I've been lucky in that the dealer is willing to work with me on it. Might be good if we could point out to GM that we're not the only one's with this problem. Maybe they will start working on a solution. Did you happen to get a case number when you talked to the dealer? Mine is still open but I'll see if I can get them to give it to me and I'll post it here. Maybe if we can tie the two together GM will realize they have a problem.
http://www.automotiveforums.com/vbulletin/showthread.php?t=975393
http://chevroletforum.com/forum/showthread.php?t=29317
I'd be willing to bet you have the Non-Nav unit that has the rear seat entertainment (DVD)? I've been lucky in that the dealer is willing to work with me on it. Might be good if we could point out to GM that we're not the only one's with this problem. Maybe they will start working on a solution. Did you happen to get a case number when you talked to the dealer? Mine is still open but I'll see if I can get them to give it to me and I'll post it here. Maybe if we can tie the two together GM will realize they have a problem.
zach2011
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My dad's 2010 Sierra has this USB port, I'm going to test it out in a bit to see what issues it may have and post along with this thread.
My experience is that the units that do not have DVD work fine. Its the units that are NON-Nav but have DVD are having the problems. The dealer in my case swapped mine for a new unit and we had the same problem but when we tried a NON-Nav unit in my truck it worked fine. I also know there's a problem with the USB on the Nav units not connecting either. We tried that route and when connecting the iPhone the Nav unit simply displayed USB error. GM is aware of this problem and supposedly is working on it but only on the Nav units at the moment. My hope is that enough people with units like mine take their problem to the dealers and maybe GM will realize they have to do something.
zach2011
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That seems to be true. My dad's Sierra has no nav or DVD and the USB works perfectly with my iPhone 3GS.
I actually have the Nav unit and dvd with the rear seat entertainment package. The dealer I go to was COMPLETELY useless, they told me to replace the cable, when I showed them that I had already done that with a new cable, they said to try another one. On one hand, I'm glad others have the same problem, although I know how annoying it is, so I do feel bad for anyone that has the same problem. I will try again with the dealer, maybe send them to this link, don't know what else to do. Thanks for at least proving to myself that I'm not crazy when I hear that sound.
Well, GM's adding a USB port to this head unit is a utter failure. Today I tried using a 2nd and 3rd generation iPod Nano and got the same popping noise. The dealer called this week to tell me that the cable harness arrived but it will be a week or so before I can take it in to show them it's not the cable. (know this since I already pulled the head and connected a USB cable straight into it to the iPod/iPhone but I guess I have to play along for the moment.
With the new evidence and depending on what GM says, I'm about ready to demand the return of the cost of the head unit to me so I can buy an aftermarket unit that does work. Hopefully now with it not just being iPhones they will HAVE to pay attention and do a firmware update.
With the new evidence and depending on what GM says, I'm about ready to demand the return of the cost of the head unit to me so I can buy an aftermarket unit that does work. Hopefully now with it not just being iPhones they will HAVE to pay attention and do a firmware update.
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Had a chance to go to the dealer Friday to do what we knew wouldn't work which was replace the harness containing the USB cable. This entailed removing both front seats and the console so that we could get to the underside of the console to remove the existing harness. As suspected, when we buttoned it all up we had the same problem. As the tech was documenting what he had done the service manager came by and inquired as to if we had made any progress. After talking to him a few minutes he said to me that it's time to see if we can get this escalated at GM saying he would call his contact there to see what he could get done.
Before leaving I told him I would draft an email that he could use to document the problems in as much detail as possible which I did Friday night. On Saturday morning I received a message from him saying he had sent an email to his contact with my email and some additional information and indicated we should hear something back this week.
Will keep you posted as things move along.
Before leaving I told him I would draft an email that he could use to document the problems in as much detail as possible which I did Friday night. On Saturday morning I received a message from him saying he had sent an email to his contact with my email and some additional information and indicated we should hear something back this week.
Will keep you posted as things move along.
It's too bad that you had to go through all that to get this escalated, but hopefully well worth it. However, your dealer sounds a thousand times more helpful than any dealer I've ever worked with. Hopefully some decent programmer at GM will get on this and program some sort of update to fix this. I'm thinking it's a software issue, but, not being a programmer, that's just a guess. Thanks for the updates.
Received what I would call a bit of good news today. The service manager called me this afternoon to let me know that he had talked to GM today. They informed him that they connected (he said it took at least 15 tries for it to connect) an iPhone today and experienced the popping noise as well. They acknowledged a problem but are not sure if it lies within the radio or "with apple" but were going to look into it and get back to him.
He also asked which model (3GS) I had and requested I send him a list of apps on the phone. I said I'd gladly send him the list but felt it had nothing to do with it since the same problem occurs on the three other iPods I've tested.
Again, good news in that they were able to duplicate the problem and gave an indication that they will look into it. I'll post more as it comes.
He also asked which model (3GS) I had and requested I send him a list of apps on the phone. I said I'd gladly send him the list but felt it had nothing to do with it since the same problem occurs on the three other iPods I've tested.
Again, good news in that they were able to duplicate the problem and gave an indication that they will look into it. I'll post more as it comes.
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USB Issue
I just bought a new Tahoe with the USB port and I can't figure out how it works. The only port I could find was in the console. I don't think there is another one. I connect my iPod Touch using the USB cable it came with and on my radio I hit the Aux button but the USB option is available to press. It seems like it doesn't recognize it.
Anyone else have issues with that?
I just bought a new Tahoe with the USB port and I can't figure out how it works. The only port I could find was in the console. I don't think there is another one. I connect my iPod Touch using the USB cable it came with and on my radio I hit the Aux button but the USB option is available to press. It seems like it doesn't recognize it.
Anyone else have issues with that?
You're correct that the only USB connection is in the console. I've had the same issue when connecting an iPod Touch and the iPhone. Sometimes it will connect and other times it will not. I've also had the same problem with two different Nano's. The radio is supposed to detect when you connect a USB device and connect automatically but this is hit and miss at best.
Do you have a Nav unit, plain cd unit or the unit without Nav but with the rear seat entertainment? There's a know issue with the Nav units (GM is working on a fix) and when connecting an iPod a message will appear on the Nav screen saying USB Error. On the non-nav units with rear seat entertainment, just read this thread for a description of it's problem (GM now realizes there is a problem here as well and tell me they are now working on a fix). I'm not aware of any problems with the plain CD head unit but that's not to say there isn't one.
Do you have a Nav unit, plain cd unit or the unit without Nav but with the rear seat entertainment? There's a know issue with the Nav units (GM is working on a fix) and when connecting an iPod a message will appear on the Nav screen saying USB Error. On the non-nav units with rear seat entertainment, just read this thread for a description of it's problem (GM now realizes there is a problem here as well and tell me they are now working on a fix). I'm not aware of any problems with the plain CD head unit but that's not to say there isn't one.
Thanks for the info. I do have the Nav radio. It doesn't even give me an error message, it just doesn't recognize that I have anything in the USB port at all. Very annoying when you spend that much money on a vehicle and stuff doesn't work. Gotta love GM.
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