Well….im kind of in a state of shock. I went up to the dealership today to swap the tags out on the loaner. As I’m walking out the door I decided I was gonna go tell the GM how unhappy I was with my entire experience for the last month and a half. He was very upset (or seemed so) that GM corp...
We had the engine seizure on our 2024 Denali XL. Towed to the dealership, needs a new engine. It’s been almost 2 months with no estimate on the new engine. GM corporate has denied our request for a repurchase or straight swap into a 2025 (13,000 miles and we’ve owned it for less that a year)...
There are about 13,500 miles on the truck. It had its second oil change on Tuesday of last week…and the shutdown happened on Thursday. The auto start/stop hasn’t been touched that I’m aware of (it’s my wife’s car, but I’m pretty sure she doesn’t mess with it).
She said there was zero...
Got the dealership to at least give us a third row car. The trunk space is severely lacking. But I think it’s the best we were gonna do. Everybody in the dealership deserves an academy award for pretending they had no idea what I was talking about when I referred the GM Customer Satisfaction...
Happened to my wife a few days ago with our kids in the car. 2024 YukonXL Denali Ultimate. She had the same thing has everybody else: without warning it shutdown on the highway. Fortunately, no injuries or accidents caused by it. But it’s only a matter of time.
The dealership says the engine...
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