View Full Version : Denali 20" Rim Issue - Chrome Peeling
Denali Guy
05-13-2009, 06:32 AM
Newbie to the forum. Just bought a 2007 Black Denali in a private sale. 20K miles with an extended warranty to 100K. My issue is that the chrome is begining to peel off on the inside corners of the wheel hubs on these GMC rims. :emotions122: The truck was babied and the previous owner only used soap and water to clean these rims as per the maintenance manual instructions so this seems like a factory defect. I have a call into my local GMC dealer for service but wanted to see if anyone else had this issue. Thanks for your advice!
Fyrcaptain
05-13-2009, 07:26 AM
Yep, had it on my 07, but it was turned in as it was a lease.
wmgood64
05-13-2009, 07:35 AM
Gmc,Chev,Chrysler It happens to them all Even more so if the wheels are driven in the salt!
Denali Guy
05-13-2009, 09:32 PM
Anyone have any success getting GM to replace the rims? A $55K+ truck with the upgraded rims should hold up to road salt.
Sepiroth
05-13-2009, 10:05 PM
No they should not hold up to road salt.
---------- Post added at 09:05 PM ---------- Previous post was at 09:02 PM ----------
I laugh at all these dealerships showing and selling vehicles, in the salt belt anyway, with chrome wheels, chrome accents, and gold plating. The salt will eat them up, unless you're out there right after exposure to the salt washing and wiping them down.
If these are OEM wheels, check your owners manual on care of chrome plated wheels. Be sure when you go to the stealership, you point out that you did follow the care procedure to the T.
Fyrcaptain
05-15-2009, 08:18 PM
Mine was a garage queen, never any snow or salt. It seemed like bad chrome or improper prep prior to chrome bubbling from underneath.
bjc7jr
06-09-2009, 04:49 PM
if your vehicle is under warranty and the chrome is peeling, it shouldn't be a question. the dealer should replace them. Salt or not. I've had it done.
Denali Guy
07-24-2009, 06:50 AM
Took it to the dealer this week and they are replacing all four rims no questions asked. This is clearly a defect in manufacturing.
Mr. B
07-24-2009, 09:10 PM
Good to hear they are treating you right.
n2rnet
08-26-2009, 06:21 PM
I was just notified today that GMC would not do anything to correct the peeling of the chrome. I have been discussing this with them for almost 4 months. My 07 Denali was 1 year and 11 months since I purchased new when I noticed the problem. I took it to a GMC dealer (they forced my old dealer out) and the service manager stated that it was because of wheel cleaner that I used to clean the chrome that caused the problem. (yea, right) (I have my Denali professionally cleaned each time it needs to be cleaned.) GMC stated if I could get another GM dealer to say it was a defect, they would correct the problem. I went to Gatton Chevy dealer in Bristol, TN and the service manager agreed with me. I also took it to a metallurgist that agreed it was a defect. GMC then notified me today that a GM dealer is not a GMC dealer so my claim has been closed and they will do nothing. As I told them, I have been an exclusive GM customer my entire life but it has now changed. I advise them that I did not pay over $58,000 for an automobile to have the chrome peel in less than 2 years. They have now lost my business as well as my companies business because of this. Now that GM is a government owned company, they government has wasted little time in screwing up this business.
William
Modded
08-26-2009, 07:28 PM
That sucks man.
Not to go off topic but is your Denali customized to a point it would hit that price tag?
Also I dont feel the government is part of any of GMs issues, dont forget the Gov had nothing to do with them before June (in which by then they were already giving you the run around).
Denali Guy
08-28-2009, 07:07 AM
I went to a GMC dealership and they replaced all four without question. I had issues with peeling on each rim in the inside corners and there was corrosion on the non-chrome area on the inside of the rim. This was the only place they were peeling so it was clearly a defect. If I abused them with harsh chemicals/carwash solutions then I would think that they would peel all over the rim. They were replaced last month and GM must have a history replacing these rims because I saw others with a similar problem. I would not let this one die and talk to every GMC dealer in your state until you get the answer you deserve.
fierodough
10-08-2009, 02:07 PM
GM / Cadillac will not warranty my rims / wheels. The chrome is peeling off and it's a 2006. Seems that year had quite the bad batch. I spoke with the service director and GM over the phone. I recorded the conversation for you guys. http://www.youtube.com/watch?v=v9Ta4wiGuy8
Here is a bulleting from GM that clearly states the wheels should be covered under warranty. (Hope this helps someone)
#07-03-10-015: General Motors New Vehicle Wheel Warranty Coverage - (Nov 6, 2007)
Subject:General Motors New Vehicle Wheel Warranty Coverage
Models:1996-2008 GM Passenger Cars and Light Duty Trucks (including Saturn)
2003-2008 HUMMER H2
2006-2008 HUMMER H3
2005-2008 Saab 9-7X
http://gsi.xw.gm.com/si/showDoc.do?docSyskey=2037107&from=sm#ss1-2037107
The General Motors New Vehicle Wheel Warranty
This bulletin has been issued to clarify warrantable conditions on GM OEM wheels. It is our intent that this one document will answer many of the warranty scenarios you are likely to encounter. Unlike other parts of the vehicle, wheels encounter various road hazards, corrosive substances and abuses that may present questions in both the mind of the customer and the dealer. Eligible conditions are warranted for the full term of the New Vehicle Warranty. Currently for Chevrolet (except Corvette), Pontiac and Saturn, this is 3 years / 36,000 miles (60,000 km) and for Buick, Cadillac, HUMMER and Corvette, coverage is for 4 years / 50,000 miles (80,000 km).
<A href="http://gsi.xw.gm.com/si/showDoc.do?docSyskey=2037107&from=sm#ss2-2037107">Information Sources for Wheel Issues
The following GM Service Bulletins contain information useful to minimizing possible damage, and reducing customer concerns that may arise through incorrect servicing and improper cleaning products.
• #00-03-10-002D - Chemical Staining, Pitting, Corrosion and/or Spotted Appearance of Chromed Aluminum Wheels
• #04-03-10-012A - Pitting and Brake Dust on Chrome Wheels
• #06-03-10-004 - Proper Use of OEM Service Wheel Weights, Marring and/or Damage Due to Use of Non-OEM and/or Incorrect Wheel Weight Installation
• #06-03-10-010 - Information on Proper Wheel Changing Procedures and Cautions
http://gsi.xw.gm.com/si/showDoc.do?docSyskey=2037107&from=sm#ss3-2037107
What is NOT Warrantable
GM provides many different styles and finishes for our passenger car and truck wheels. You will find both steel and aluminum wheels with painted, polished or chrome finishes available. While each of these types must meet GM durability standards for road impacts and finish appearance, there are conditions that are not warrantable.
Curb Impact / Scrapes
Wheels that have been damaged through abuse are not warrantable. Finish scraping and wheel flanges that have been damaged due to curb impact are not warrantable.
Bent Wheel Flanges / Cracked Wheels
Bent wheels and cracked wheels due to road hazards are not warrantable. In many cases bent and cracked wheels result from driving on low tire air pressure or a flat tire. Low tire pressures dramatically reduce the impact protection the wheel has and lowers the threshold where damage may occur.
Finish Damage / Streaking / Pitting / Corrosion
There are many different types of finish damage possible, resulting from aggressive cleaning products, road chemicals, poor tire changing practices, or manufacturing processes. Some of these are warrantable while others indicate abuse. See the Finish Damage sections below, which give examples of the different types of specific finish concern issues you may encounter.
Warrantable Issues
Any defects in the finish, balance, or structure of the wheel resulting from improper manufacture are covered under the New Vehicle Warranty for the full time and mileage limits of that warranty. Typical covered finish issues that you may encounter are:
• Flaky or pitted chrome on the visible wheel surface indicating poor adhesion of the plating.
• Polished or machined aluminum wheels that exhibit Filiform Corrosion (chalky white lines under the clear coating) This condition is warrantable, unless it is caused by incorrect wheel weight application and use.
• Wheel center caps that exhibit similar conditions to warrantable wheel concerns.
• Thin or poor paint finish quality on painted wheels. Bubbling / Flaking of the paint.
• Paint damage incurred during stick-on wheel weight changes. (See Stick-On Wheel Weight Paint Damage or Paint Flaking/Peeling Backside of Wheel)
• Flaking or peeling on backside surface of wheel indicating poor adhesion of the plating (See Stick-On Wheel Weight Paint Damage or Paint Flaking/Peeling Backside of Wheel).
rogersinsel
10-09-2009, 10:17 AM
Newbie to the forum. Just bought a 2007 Black Denali in a private sale. 20K miles with an extended warranty to 100K. My issue is that the chrome is begining to peel off on the inside corners of the wheel hubs on these GMC rims. :emotions122: The truck was babied and the previous owner only used soap and water to clean these rims as per the maintenance manual instructions so this seems like a factory defect. I have a call into my local GMC dealer for service but wanted to see if anyone else had this issue. Thanks for your advice!
Are they real chrome or those plastic P.O.S.? When I bought my Tahoe I had them get those plastic wheels off and replace them.
Denali Guy
10-17-2009, 10:57 PM
Real chrome. These rims were the OEM GMC Denali upgrade.
GMC mess
06-14-2011, 04:08 PM
I have a 2008 GMC Denali and the rims are a mess! They are peeling! A call to GMC says they were never covered and they won't take responsibility for them. We take good care of this car and feel an expensive car like this shouldn't have substandard rims. How can I make GMC replace them? Any ideas?
mowrer7
06-14-2011, 10:03 PM
Just got a 2007 Tahoe LTZ with just over 60k and have noticed the chrome peeling inside the lug nut holes. Wheels would probably only be covered under the 36k warranty I would assume, that is if you could find a dealership that goes to bat for you.
mcgulled
12-06-2011, 07:33 PM
I have a set of 20" GMC Denali with Bridgestone tires mounted. Bout have about 4,000 miles on them. Just bought the 2011 Denali new as a demo. I will sell the tires and wheels for $2,000. Let me know if you are interested
goodinblack
12-07-2011, 03:30 PM
IMHO Chrome is overrated. I like it in moderation. I would use this as a excuse to powdercoat monochrome with the truck color.
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