USB ports not working

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rpearlberg

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Just noticed this weekend that the USB-C ports in the 2nd and 3rd row aren’t working (didn’t check the front yet). Has this happened to anyone else?
 

LDJ87

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Just noticed this weekend that the USB-C ports in the 2nd and 3rd row aren’t working (didn’t check the front yet). Has this happened to anyone else?
Did you figure it out? Mine work on and off. Very frustrating.
 
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rpearlberg

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Did you figure it out? Mine work on and off. Very frustrating.
I took it to the dealer last week and they determined it's a fuse box (or fuse block) issue so they had to order a new part, which they say is backordered.
 
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rpearlberg

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They replaced the fuse block or whatever it was and that still didn't fix the issue. They had it for two days and no solution yet.
 

PaulGA

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Maybe it’s a dumb question, does the power outlet button control the usb ports too? The one to the left of the steering wheel. I’ve honestly never tried my usb ports (woo CarPlay and wireless charging) but I know the AC power needs that button turned on to work.


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rpearlberg

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Back at the dealership today for the 3rd time. First time was to diagnose the issue and order a part. Second time was to replace the part, which didn't fix the problem. Today it's there to have the shop foreman take a look at it and see if they can figure out the issue with the rear USB ports.
 

Kippy

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Back at the dealership today for the 3rd time. First time was to diagnose the issue and order a part. Second time was to replace the part, which didn't fix the problem. Today it's there to have the shop foreman take a look at it and see if they can figure out the issue with the rear USB ports.
Did you ever get this problem resolved?
 

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