Has a dealer gone out of the way for you?

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nomech

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On the Chevrolet website when building a Tahoe/Suburban the 24” rims you’re after are available to add as an option.

View attachment 451262

They are a $2,225 wheel option. Keep in mind I had the Suburban High Country already selected which comes standard with 22” rims. The $2,225 adder is on top of the 22” rims that come standard.

When you go to add them to the vehicle they require a bunch of other options as a “package” that add a total of $6,560 worth of options to the vehicle purchase.

View attachment 451263

Personally I think you would be setting yourself up to be let down if you think you can get a dealer to procure these 24” rims for no additional charge as a negotiation to close a sale. If they were an extra $500, maybe. Dealers don’t make much margin off new vehicle sales it’s all made on pre-owned vehicle sales and service. But hey the worst they could say is no.

It would be realistic that they may offer you a deal by trading in the 22” rims that come on the vehicle you buy as credit towards the purchase price of the 24” rims.

It may also be very possible that those particular 24” rims are not available unless the dealership happens to have a similar vehicle on the lot with the $6,560 package added to its build that includes the rims. If that is the case the dealership may ask for more than the $2,225 for the 22” to 24” wheel trade.

The 24” rims definitely have an OEM GM part number. The question is can they be purchased by themselves through a GM OEM parts dealer.

There are a couple brand new take offs listed on eBay reasonably priced per rim compared to getting through a GM dealership.



Also in one of the eBay auctions there’s a pic of the back side of the rim with a number stamped into it;

GM 84949593

That might be the part number but a quick google search of “GM 84949593” does not appear to bring up anything related to that 24” rim.

This is why I stated not to bring up money. I just want some help from the dealer. I'd buy these outright on my own if I could get them online or from the parts department.

I know I can add them in the build process, that's how I am searching for vehicles and I'm having a hard time because none are located near me. There are more results if I use 22s vs 24s, that's why I was considering buying one with 22s then getting the 24s later.

Thanks for your post, I'm looking into those links.

I also like the 22s that you posted, but I think I like the 24s just a bit more. Either option is fine with me, but I'm in the research stage which is why I'm asking and looking at options.
 

Stbentoak

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Dealer will mostly do what you want if it is in a reasonable realm of reality to make it happen, but don't be surprised that the markup/price is pretty unreasonable.... Because they know if you bring it up more than once that you mostly really want it....
 

NELLY1947

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While anything is possible, I guess I'm trying to see how realistic this request would be.

If a dealer has a vehicle I want, but that vehicle doesn't have the wheels that I want, how realistic is it for the dealer to acquire the wheels I want and swap them with the wheels on the vehicle?

Basically, I found a tahoe with 22s, but I'm looking for one with 24s (the ones with 24s are harder to find in the combo I want with the options I want). Could the dealer find the 24s (parts department) and swap them with the 22s?

Ignore the money aspect, for now, that's a different conversation, I'm just curious if dealers could do that and/or if it is common to do that to make a sale.


Having said that, has the dealer gone out of the way, for you, to close a sale? If so, what did they do?
What i was once told is they have to sell the truck as received. U can make the deal to change 5 minutes after the sale. I only drive on Michelins so bought the truck then signed the w/o to change the tires. And paid a 110$ each. Also had them send the mags to a powder coat shop and turned them black. I've removed all chrome and changed to black.
 

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What i was once told is they have to sell the truck as received. U can make the deal to change 5 minutes after the sale. I only drive on Michelins so bought the truck then signed the w/o to change the tires. And paid a 110$ each. Also had them send the mags to a powder coat shop and turned them black. I've removed all chrome and changed to black.
I have seen plenty on new vehicles with different rims on them. It's just another add on in the dealer window sticker where they add all the other crap.
 

Jetskier77

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Not sure why anyone would want the 24 inch option. I test drove several Tahoes, and every one of them with the 22's was a notably harsher ride than the 20's or smaller. Those 24's must be brutal.
 
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nomech

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Not sure why anyone would want the 24 inch option. I test drove several Tahoes, and every one of them with the 22's was a notably harsher ride than the 20's or smaller. Those 24's must be brutal.

I have 22s on my current tahoe and I think it rides fine. I wouldn't say it is the best ride I've had, but it doesn't bother me or feel harsh.

The 24s with less tire will sacrifice some ride comfort, no disagreement there, but I think they look better than the 22s. I also drove a HC with air ride and 24s and it rode nice, but it was also a test drive and I only drove on 'normal' roads, nothing crazy.
 
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nomech

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On the Chevrolet website when building a Tahoe/Suburban the 24” rims you’re after are available to add as an option.

View attachment 451262

They are a $2,225 wheel option. Keep in mind I had the Suburban High Country already selected which comes standard with 22” rims. The $2,225 adder is on top of the 22” rims that come standard.

When you go to add them to the vehicle they require a bunch of other options as a “package” that add a total of $6,560 worth of options to the vehicle purchase.

View attachment 451263

Personally I think you would be setting yourself up to be let down if you think you can get a dealer to procure these 24” rims for no additional charge as a negotiation to close a sale. If they were an extra $500, maybe. Dealers don’t make much margin off new vehicle sales it’s all made on pre-owned vehicle sales and service. But hey the worst they could say is no.

It would be realistic that they may offer you a deal by trading in the 22” rims that come on the vehicle you buy as credit towards the purchase price of the 24” rims.

It may also be very possible that those particular 24” rims are not available unless the dealership happens to have a similar vehicle on the lot with the $6,560 package added to its build that includes the rims. If that is the case the dealership may ask for more than the $2,225 for the 22” to 24” wheel trade.

The 24” rims definitely have an OEM GM part number. The question is can they be purchased by themselves through a GM OEM parts dealer.

There are a couple brand new take offs listed on eBay reasonably priced per rim compared to getting through a GM dealership.



Also in one of the eBay auctions there’s a pic of the back side of the rim with a number stamped into it;

GM 84949593

That might be the part number but a quick google search of “GM 84949593” does not appear to bring up anything related to that 24” rim.

Two dealers I called, this number doesn't bring up the wheel.

84949593

As of now, it looks like it can't be ordered.
 

PPV_2018

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Two dealers I called, this number doesn't bring up the wheel.

84949593

As of now, it looks like it can't be ordered.
well, i mean, there has to be *some* way to get it from GM. If a customer owns a new truck with those wheels on it, and they get damaged in some way, the dealer has to be able to replace them, regardless of whose dime it’s on.

Ie: Like if the truck was T-***** in front of the a pillars and the rim was in some way destroyed and went to the dealer for repair, the dealer has a way to obtain that rim.

Now exactly what “that” way is to get it. . . I have no idea. And will dealers bend over backwards to source this rim for you? apparently not…
 
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nomech

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well, i mean, there has to be *some* way to get it from GM. If a customer owns a new truck with those wheels on it, and they get damaged in some way, the dealer has to be able to replace them, regardless of whose dime it’s on.

Ie: Like if the truck was T-***** in front of the a pillars and the rim was in some way destroyed and went to the dealer for repair, the dealer has a way to obtain that rim.

Now exactly what “that” way is to get it. . . I have no idea. And will dealers bend over backwards to source this rim for you? apparently not…

That's what I asked (slightly different scenario than what you described) and he said 'that's a good question, you'd probably be put on a list with a backlog until the wheel becomes available to purchase as an accessory'
 

PPV_2018

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That's what I asked (slightly different scenario than what you described) and he said 'that's a good question, you'd probably be put on a list with a backlog until the wheel becomes available to purchase as an accessory'
Yes, i hope you portrayed it in a non sexually explicit way unlike me apparently.

And that sounds like a typical ‘i have not the slightest clue’ answer from the dealer. 100,000 dollar truck that i can’t get fixed because we’ve got to wait for this rim to become an accessory? And when will that be? 1 month, 1 year, 3 years? OK, GM.
 
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nomech

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Yes, i hope you portrayed it in a non sexually explicit way unlike me apparently.

And that sounds like a typical ‘i have not the slightest clue’ answer from the dealer. 100,000 dollar truck that i can’t get fixed because we’ve got to wait for this rim to become an accessory? And when will that be? 1 month, 1 year, 3 years? OK, GM.

Yes, I'm in agreement with you and also confused as to why you can't buy these through GM directly.
 

swathdiver

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Having said that, has the dealer gone out of the way, for you, to close a sale? If so, what did they do?

Yes, several times!

Salesman went over to where truck was being detailed (off site) and took photos of everything I asked for. They did $2500 in repairs and maintenance that I did not ask for. The owner showed up on Saturday to welcome my children and thank them for their business. He knew they were driving 2500 miles home. Wackerli GMC in Idaho Falls.

On the next truck, flew my wife and daughters out to Oklahoma City to pick up another one and drive it back. They put on new KO2s to close the deal. There was no welcome mat like the first time but the trip went well and the truck was in excellent condition too. Ferguson GMC in Oklahoma City.

Have had others go out of their way to get information on trucks we didn't ultimately purchase. Was so impressed that I keep them in mind and recommend them whenver necessary. The Lord provides.
 
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nomech

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Yes, several times!

Salesman went over to where truck was being detailed (off site) and took photos of everything I asked for. They did $2500 in repairs and maintenance that I did not ask for. The owner showed up on Saturday to welcome my children and thank them for their business. He knew they were driving 2500 miles home. Wackerli GMC in Idaho Falls.

On the next truck, flew my wife and daughters out to Oklahoma City to pick up another one and drive it back. They put on new KO2s to close the deal. There was no welcome mat like the first time but the trip went well and the truck was in excellent condition too. Ferguson GMC in Oklahoma City.

That's how you earn business. Not necessarily saying dealers have to do everything you described, but being nice and honest goes a long way. The last few months I've been talking to dealers and I hate how some of them never change, one guy tried to tell me that dealers often lie about pricing (which is accurate) but the example he decided to use was that the price of the vehicle is a lowered MSRP cost, plus a paint protection plan, plus underbody coating, plus, blah blah blah to which I replied 'those are add-ons, those aren't options that I need to buy, those are dealer add-ons' and then he changed the subject. I left a few minutes after that.
 

CMoore711

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Yes, i hope you portrayed it in a non sexually explicit way unlike me apparently.

And that sounds like a typical ‘i have not the slightest clue’ answer from the dealer. 100,000 dollar truck that i can’t get fixed because we’ve got to wait for this rim to become an accessory? And when will that be? 1 month, 1 year, 3 years? OK, GM.

Yes, I'm in agreement with you and also confused as to why you can't buy these through GM directly.

Because as @PPV_2018 has just pointed out GM has thought it’s ok and acceptable to charge $100K for an SUV with no regard or provisions for the level of dealership knowledge or service should be to go along with said $100K Trucks/SUV’s.

And why should they? People keep buying don’t they?

(I digress, not intended to derail the thread.)

IMO I do think that’s the part number. It’s just too new to register or come up in any GM OEM part system; A GM part process problem. Why else would that number be stamped in the back?

If it were me and you were dead set on those rims. I’d buy/order your ‘25 and keep tabs on eBay for brand new take offs for much cheaper than from a dealer. And also available now to purchase despite what the dealer is telling you.
 

NELLY1947

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I have seen plenty on new vehicles with different rims on them. It's just another add on in the dealer window sticker where they add all the other crap.
I agree but it the truck is on the lot is his problem.
 
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nomech

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Because as @PPV_2018 has just pointed out GM has thought it’s ok and acceptable to charge $100K for an SUV with no regard or provisions for the level of dealership knowledge or service should be to go along with said $100K Trucks/SUV’s.

And why should they? People keep buying don’t they?

(I digress, not intended to derail the thread.)

IMO I do think that’s the part number. It’s just too new to register or come up in any GM OEM part system; A GM part process problem. Why else would that number be stamped in the back?

If it were me and you were dead set on those rims. I’d buy/order your ‘25 and keep tabs on eBay for brand new take offs for much cheaper than from a dealer. And also available now to purchase despite what the dealer is telling you.

I am able to find vehicles with the 24s from the factory, but there are many more options with 22s and much, much closer to me.

I don't need a vehicle tomorrow, but I don't want to custom order.
 

ProfeZZor X

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Swickard GMC over in Thousand Oaks California went out of their way to do me a solid on servicing my Transmission and cracked oil pan when I clearly exceeded the factory warranty by a good 4000 miles. They even gave me a rental car for a week, and professionally detailed my AT4... So much, that I didn't have to wash it for a month after I got it back. I couldn't say enough on how well they treated me. That was early last year.

Now, I live much further away than before. There's a GMC dealership much closer to where I live now, but the service is so terrible there that I'd rather make the 75 mile drive (one way) to Swickard, than drive 10 minutes to my local GMC.
 

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