Discussion in 'Under Construction' started by Doubeleive, Oct 13, 2019.
Your UPS guy SUX!! You always seem to have issues with those dummies.
ya they were supposed to be here Monday so I called Monday morning to confirm and the local yard said they had a delay in Sacramento so they would be here tomorrow so I asked her if she could schedule them for Wednesday 1-6 because today wasn't going to work, but.....nope
I’ve had UPS screw up a delivery or two as well. Not the best thing to happen to you especially when they get it wrong...hope you can get in touch with the manufacturer for the hardware.
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I hope they will just send a complete replacement, I didn't pay for a new scratched product I realize it's going on a truck and shit is going to happen but that's on me, I haven't fully unwrapped them I am assuming there is going to be edge scratches all over from them being slid around on the floor of the shipping truck as well.
I have great luck with UPS here, but don’t get me started on FedEx.
I bought these running boards thru auto-accessories (a sponsor on here) not a peep from them thus far
I looked up the manufacture last night on the internet from the info that was on the shipping invoice and found some interesting info. I had originally shopped these online and then went by 4wheel parts to see if I could order thru them because they had a special for free install but they told me the brand I wanted had went out of business so I went ahead and just bought them online. turns out the brand was picked up by another company when I looked them up last night. So anyway I called them and they were pretty on the ball I just sent them over some pictures and I should hopefully have a replacement set shipped out today.
that was fast Raptorseries just emailed me and said replacements are on the way today and I can keep the damaged running boards. which is cool because the grip steps look ok and I can save those for when the finish wears off and keep the steps looking fresh down the road. Hopefully the next set arrives in good condition there using UPS again.
They must have filed an insurance claim on UPS so they’re getting paid for both sets anyway. Good for you.
yes I sent them about 10 pictures for the claim, I also called the local ups to see if they happened to have the brackets and bolts sitting somewhere in a truck I could use those as spares also he said he would get back to me by the end of the day I figure it's a shot in the dark
Good job Wes finally one for the "W" column!
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