2013 Tahoe USB port fails to recognize one iPhone7 but recognizes another iPhone7

Discussion in 'Audio & Electronics' started by cosmicdust, May 29, 2017.

  1. cosmicdust

    cosmicdust TYF Newbie

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    Wade
    Help!

    We just bought a 2013 Tahoe LTZ, great condition, with 36k on it. Love it!

    We were disappointed to learn that this generation predated MyLink and the bluetooth does not work for music. But I undertsood the USB would.

    We have 4 phones in our family (I am the holdout to Android).

    My wife's iPhone6 plays music through the USB, as does my daughter's iPhone7+. My son just got an iPhone7 and when connected to the USB we get "This media is not compatible".

    Any clues?
     
    AnnieBMimi likes this.
  2. AnnieBMimi

    AnnieBMimi TYF Newbie

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    Hi. Same problem here. 2013 Tahoe LT. My iPhone 8+ won’t even charge with that USB port in the center console. BUMMING out. Did you discover any solutions?

     
  3. fiatdale

    fiatdale Houstons Best

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    Not sure why it’s not working. I have that radio with iPhone X. Never had an issue where it wouldn’t read. Sometimes upon boot it won’t automatically start the music and you have to go thru the iPod menu on the radio to start a song, then it will play. Maybe try a different iPhone cable as well?
     
  4. derfman00

    derfman00 Member

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    i know i'm about two yesrs late, but for reference, i found the answer to this problem.

    You need to have a song in the phone's iTunes library.


     

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