Need ordering process explained.

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TahoeSooner

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Hi all,

I'm a newbie here and have found a lot of helpful information on this site. What I need help with is the whole ordering/tracking/delivery process explained.

This is our situation. We recently sold our 2021 Z71 Tahoe (Couldn't pass up the $$$ to be made). We then began the search for a 2022 High Country Tahoe. We are approved for supplier pricing as well. We found a local (Oklahoma) dealer that had the exact (Pretty much) color (White) and options that we were looking for. But as we all know they were asking $8,000 over MSRP and wouldn't even think of honoring Supplier Pricing. But said they would order us one and sell for Supplier. We aren't in a hurry for it so we said ok and placed the order on 4/8. High Country Tahoe - Iridescent Pearl White with Deluxe Package (Nothing extra). Would someone mind explaining what happens next? I've seen something about GM acceptance??? Build Dates??? Tracking??? TPW??? LOL. Thanks again. Any help would be appreciated. On a side note I've NEVER ordered a vehicle in my life. Much less during a Pandemic and Chip shortage!
 

altona

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The process is mathematically technical. It is not meant to be a bridge between you, the ultimate consumer and the factory. By that I mean a dealer can take 1001 customer sold orders for a model line. The dealer only earns a finite amount of that model based on prior year's sales rate. There could be hundreds of customers in that example that have zero chance of ever seeing that model based on the dealers prior sales volume. Add in the fact that High Country package is very constrained, way less availability than customers that want it, and you will probably never see your 2022 model. GM will not accept your order because you are not the customer, the dealer is. The dealer has to have earned a sufficent quanity to honor your order. Some dealers might put a low profit deal on the bottom of the pile and never look at it again or not tell you about the constraints that stop your order from acceptance. I would have a face to face with the inventory manager to see where you stand.
 
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TahoeSooner

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altona we have had the face to face conversation with the inventory manager that's who ordered it. We understand all of the restraints. I guess I didn't ask my question correctly. I would just like to understand the steps it goes through when ordered. I'm not saying our order will ever go through or not. Would just like to know the process.
 

drmoose

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TahoeSooner

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Thank you drmoose! Much more informative than just telling me we are not going to get our order as above. ‍♂️ Like I was saying, I’m just trying to understand how the order process works.
 

Rradford45

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Been waiting 12 weeks for my Tahoe and it’s sitting in Midlothian with no ETA. This ordering stuff really sucks.
 

Banks22

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It’s pretty simple actually, if the ordering manager has an allocation for your Tahoe you’ll know if it’s accepted within 1-2 weeks because GM will notify them of any constraints and if something needs dropped on your order. If u drop those things, boom accepted by GM code 2000. if u don’t it sits at 1000 status and the dealer gives the allocation to someone else willing to compromise.
 

altona

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Thank you drmoose! Much more informative than just telling me we are not going to get our order as above. ‍♂️ Like I was saying, I’m just trying to understand how the order process works.
Your late to the party and want some feel good info. Not going to get any from GM
 
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TahoeSooner

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Your late to the party and want some feel good info. Not going to get any from GM
I believe I was asking how the ordering process works??? But your answers are spot on. EVERYONE that orders a Tahoe is not going to get it because they are late to the party. Got it! What were we thinking even trying to order one. If they tell us tomorrow it got cancelled, you know what? Life will still go on. But Yes, feel good info is exactly what I was looking for.
 

Elise201424

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Your order is placed in the system. Your dreamer should have given you a confirmation order number. That way you make sure it was actually put into the system not just your name on a list. Then you wait until your inventory manager calls you. For example your high country might be number 24 in line. The dealer gets allocation every week but you will find that the allocation rotates. One week issue different trim léveles and different cars. If my magic your number is next in line with the dealership they will telll you exactly how your order can be placed.

The 2022 cut off is in a month. So if you don’t get your order accepted with a build date then welcome to 2023 build models.
 

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