2022 Wont start after remote start

rcntly4298 said:

Well, my wife fell victim to this issue this evening. 2022 Yukon XL SLT that is 2 months old with 2000 miles. She has remote started multiple times in the last 2 months. This time around, the car would not start back up. All electrical worked fine. Onstar diagnostics showed engine errors. It had to be dragged up a flat bed as there is no way to put the car in neutral. Tow guy said he dealt with 2 others in the past week with the exact same issue.

Will report back what the dealer says when they see it tomorrow.

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Sorry to hear it. Hopefully your dealer has a lead on a fix. Picking mine back up tomorrow but won’t risk using the remote start until they have a permanent fix.

NYisles1 said:

Yes brake lights worked. Tried service mode as per the manual -- all the lights came on but it still wouldnt shift into neutral (or start). Tow guys dragged it onto the flatbed and now i await the dealer. At least it was in my driveway and not on a road trip somewhere!

View attachment 360204

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When I had a similar issue, it turned out to be a bad battery

rcntly4298 said:

Well, my wife fell victim to this issue this evening. 2022 Yukon XL SLT that is 2 months old with 2000 miles. She has remote started multiple times in the last 2 months. This time around, the car would not start back up. All electrical worked fine. Onstar diagnostics showed engine errors. It had to be dragged up a flat bed as there is no way to put the car in neutral. Tow guy said he dealt with 2 others in the past week with the exact same issue.

Will report back what the dealer says when they see it tomorrow.

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did you try disconnecting the battery?

NYisles1 said:

It was the key fob. What do you need to have for the app to work? Onstar? I think mine came with 36 Months of connected services - app functionality is a charge after that?

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The app only works to lock/unlock/remote start with an active onstar subscription or free trial. Once our free trial was up and I did not subscribe to onstar the app basically became worthless

Something similar happened to me a few weeks ago with my new Suburban 2022. Remote started daily for a few weeks no problem, then one day I remote start it, about 10 minutes later got on the car while the car was running, pressed the Start button and the car turned off. Press Start again, nothing, dead. I got lights, dashboard, but the engine would not start.

Called in for a jump start. The car started and tried to drive, but the steering wheel was very stiff. The dashboard showed a message indicating that it needed to be serviced.

Got the car towed to the dealership. They looked at it and told me everything was working fine.

The person at the dealership had the theory that the battery discharged for some reason. Then, the car computer started shutting off systems to preserve the battery charge, one of them being the power steering.

The morning of the incident was colder than usual, and I had configured the car to auto-start seat warmers and the steering wheel heater. I found some information in the car manual about the vehicle not generating enough electricity to keep the battery charged while running idle. I believe this caused the battery to drain.

In any case, I picked up the car from the dealership, turned off the automatic seat warmers/power steering heater, and haven't run into the issue again.

The same thing happened to me just the other day with mine!

Pumped gas at Sam's Club, I remote start the vehicle out of habit with the key fob and it went dead when I hit the start button.

A few tries of with high level stress/panic before I called my service manager of the Chevy store I work at to get a tow set up. She had recommended I try this procedure first that you may be familiar with like turning off the ignition, opening/closing the driver door, try to restart. No dice.

As they're looking for service bulletins back at the dealership she keeps me on the phone and I decide to turn the vehicle off and let it sit for 10 minutes to reset the computers then try to restart it. That worked!

If this happens to you... try turning it off and leaving the vehicle off for 10 minutes.

I ended up finding the bulletin for it that was published on the 8th of December. There is no fix currently and do not use your remote start until there is a fix. It's BCM related and on all GM FS SUV models for 2022.

I still use my remote start because I live dangerously.

nosidamde said:

The same thing happened to me just the other day with mine!

Pumped gas at Sam's Club, I remote start the vehicle out of habit with the key fob and it went dead when I hit the start button.

A few tries of with high level stress/panic before I called my service manager of the Chevy store I work at to get a tow set up. She had recommended I try this procedure first that you may be familiar with like turning off the ignition, opening/closing the driver door, try to restart. No dice.

As they're looking for service bulletins back at the dealership she keeps me on the phone and I decide to turn the vehicle off and let it sit for 10 minutes to reset the computers then try to restart it. That worked!

If this happens to you... try turning it off and leaving the vehicle off for 10 minutes.

I ended up finding the bulletin for it that was published on the 8th of December. There is no fix currently and do not use your remote start until there is a fix. It's BCM related and on all GM FS SUV models for 2022.

I still use my remote start because I live dangerously.

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Any way you can post a link to this 12-8 Bulletin?!?!

Here you go.

Would be nice if there was a way for Chevy/ GM to communicate these bulletins to customers, rather than waiting for us to have the issue and be stranded. It’s been on and off single digits around here this time of year and being stuck with a truck that won’t start and two kids under 5 we’ll all freeze pretty quickly!!! Lol!

So that bulletin only lists MY 22 vehicles so does that mean us '21 owners are safe? Wife and I remote start like it's going out of style and don't have any plans to stop