Hood/Paint Issue

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WTSHARK

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I have the issue - worst on the top and hood but now showing up all over. Anyone here actually use plastidip - it seems like a reasonable solution? Another approach - There are a couple of good videos on the issue of the clear coat failure - the guy sands and re-sprays 2K clear coat out of a rattle can. The results were impressive.
Plasti dip isn't the worst idea, I thought about it, my fear would be it would "grab" all of the little micro scratches and be near impossible to get off. I don't know if it would "stabilize" the clear coat underneath or if it would simply continue to degrade, eventually flaking off with the plasti-dip. I do love the metallic color of the truck, and I'll look for the videos of guys using rattle cans (I never had much luck with rattle cans in my painting days, too much Orange peel and such), but I'm willing to look in the attempt of saving almost 2K to fix a flawed clear coat right around the holidays. Thanks!
 

petethepug

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I feel your pain, the “I can’t take it anymore” scenario and then having a wash reveal your clear coat disappearing is horrible. It occurred on our 08 Yukon in 17. 1st the hood, then then the roof.

Ours is black and kept outside in SoCal 2 blocks from beach. Immediately I had it resprayed with clear. The old material kept coming up and compromised the new finish. It took a complete respray w/ prep, paint and clear again. It was $600.

The roof wants to rust really bad I can tell. That will likely be at least $1.2k. The islands are really rough on vehicles. The goal is to stop the damage before the rust begins and condemns the resale value. Wrapping it is an option that would avoid the scenario from happening all over again.

The prep for wrapping it and application may be the same as a respray. I’m am wondering what will work out best for you.


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sncourtesy

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I was going to post a new thread, but then saw this. I bought my 2015 Yukon XL in 2015, from a salesman I had purchased my previous two Chevy trucks from. He's a good guy and always takes care of me. My Yukon is essentially, a "second car". I am retired, but work part time and the truck has 13,000 miles on it. I have had it washed about every month, and waxed (both by hand and machine about twice a year. The car sits for the most part in our driveway, under an awning. When you slide in, it still smells like a new car, seriously.
I last had it washed in August (around the middle) and the wife and I were out of town for the entire month of September. October was "wild-fire" season in Southern California and I didn't bother to get the truck washed as the ash and air would just settle on it again. Yesterday morning I just couldn't take it anymore and took it to my local car wash. I've been using these guys for 20+ years and they're typically great. As the horn went off, telling me the truck was done, I walked up to it and saw what looked like scratches and haze all over the middle of the hood and front of the roof line, above the windshield. I nearly crapped myself. I asked the guy what happened, he just stared at me and asked for the manager. The manager walked up and took a look at the car and said your clear coat is going bad. He told me it wasn't their fault and they did nothing wrong, blaming "Chevy" and their paint issues. He went on to say he's seen it happen over and over. Now, I'm no stranger to GM's paint issues, my first half-ton I bought in 92, (silver) developed problems with the clear coat in the first four months. After a rather heated debate with the service manager, they fixed it. My second truck, a 93 1 Ton Crew Cab, (white, this time) developed flaking paint around the top of the front doors and roof lines. I was able to fix it myself back and then and did so many custom things to that truck, the paint held up until the 13th year, when it began to flake off. 13 years for a paint job isn't too bad. Ultimately, I had the truck re-painted and sold it in 2015 after I bought my Yukon.
Once I calmed down and brought the truck back home, I climbed up and looked at the roof, seeing all of the same issues. This wasn't here in August (at least there were no signs of it). Seems odd it just "failed" within a two and half month window, but I suppose anything is possible.

I just received my 4th notice of recall for this truck, something to do with the possible failure of brake mechanical vacuum pump being decreased and will schedule another appointment with the dealer. When I call the dealer this morning, I also intend to tell them about the paint. I also purchased the "upgraded/extended" warranty when I bought the Yukon, in 2015. This extended warranty says it covers "everything", bumper to bumper (excluding of course damages due to neglect and excessive wear and tear) for 8 years or 180 k miles (or so). So, we'll see what they say.
After reading so many posts and discussions in forums around the web about failing paint, and/or clear coat issues, I am concerned about it. I know paint is a tricky thing, the "trick" is to get a quality, lasting paint job, while maintaining profits and complying with the environmental requirements. But so many issues, I'm sure one could make the "environmental" argument (truck is parked outside, isn't properly cared for, living near an airport and getting covered in jet fuel, etc. ) but if that were the case, it would be every car in my neighborhood, including the wife's 2014 Toyota LC, which sits outside as well and the paint is fine, aside from the scratches on the side when she sideswipes bushes on the side of the road, but that's another issue. The photos don't do it justice, and maybe I'm getting worked up prematurely and when I call the dealer will say "no problem, we'll fix it", but.... I may be a bit too cynical for that. Wish me luck- I'm hoping they'll either sand/repaint the clear coat, or remove it and polish. I still believe a good color sanding will fix it, but my paint expertise is 25+ years old. View attachment 233726 View attachment 233727 View attachment 233728


That is EXACTLY how my hood and roof looked before getting them both repainted. I mean EXACTLY!! I work at a GMC dealership and have yet to see anyone else with this issue just yet.. This thread is the first that I have seen of anyone else have the same issue.....I have extended warranty also .. The best you may get is GM doing what they call a "good faith" discount where they will cover a % of the cost to repair....Really comes down to how good the dealers GM Service Rep is for the dealer...That is the guy that the service manager will have to contact to help on getting it fixed...Either way it is disappointing to see this on the vehicle.. I ended up having mine re-done about a month ago on my own
 
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WTSHARK

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I still need to call my sales dealer, with the holidays and other obligations, I just haven't made the time to call, schedule an appointment and be told; "You're SOL". GM has essentially told me to pound sand, so hopefully, as mentioned previously in a post, I'll get that "good faith" discount. As of right now I am reconciling myself to biting the bullet on a 1600-2000 dollar repair. Extended warranty "only covers mechanical".... though as I said earlier, when I purchased it with the truck, new in 2015, I was told it covered "everything"... Not so much it appears.. Well, everything mechanical. Sorry to hear you've had the same issue.
 

WTSHARK

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Update; if anyone is still following/reading this. I didn't think it needed a new topic, so I'll post this here. I finally called my sales dealer (I've been putting this off because I just didn't want to deal with it), but calling yesterday, asking to speak to the service manager, I was told he was off on Wednesdays, I began explaining the issue and what I had done so far, relaying that the friend I bought the car through (although no longer worked at this dealership) suggested calling, I also asked for a "Factory Rep" to be present. The guy I spoke to, Walt, is the guy in charge of their entire service line, he said GM no longer does the "service rep" thing, but if I could bring the Yukon in this morning, he would look at it. He said he wanted to "manage my expectations", which are null at this point, but went on to explain the warranty (which I know I'm out of) and he said, they would look, send a letter to GM, and find out what they would offer to cover, well, I already know they don't care. I explained that I've already reached out to them and was told I was SOL. He said, he would speak to GM himself and lobby for help, as the person(s) I most likely spoke with was a contractor who handles this type of thing. He said, even if they said "no", he had an additional option, where he would "build a case" based on the totality of service records, mileage, condition of the vehicle, etc. and then "lean" on getting GM to help, utilizing a committee of dealership owners and representatives of GM. He said, even if that fails, he would offer an estimate to repaint, submit that to be covered 50/50 (I pay half, GM pays half) and then their auto body shop would charge the 50% GM said they would cover, so I would be 0 out of pocket. He said he would do anything he could to get the truck fixed for me and understood this is a common issue, he said he's dealt with this a number of times with the 15's, 16's and 17's that are "out of warranty". He asked I bring all of the records in and he would make copies and take it from there. I regret not going back to them to begin with, but they're 40+ miles away vs. the other dealer I've been taking it to who is 6 miles. He was more helpful and empathetic to this than anyone else I've dealt with thus far and while I'm not expecting miracles, I am hoping it won't cost me 1600.00 to repaint/repair this truck. Although the truck is a bit less than 5 years old, it has 13,600 miles on it, and still smells "new" when you get in. I've been meticulous on the maintenance and care, getting washed sometimes twice a month and waxed every 6 to 8. I am hopeful- but we shall see. I will update the thread when I have more news, be it good or bad.
 

gat0r

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sounds promising


fyi, there are 2 threads over on gm-trucks w/ peeps complaining of same issue
 

2006Tahoe2WD

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I don't think the issue is uncommon. The clear coat is failing on my 2006 Tahoe.
I want to find someone that can put on a new clear coat.
 

WTSHARK

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UPDATE: 2/21/20; I took the Yukon to the dealer I bought it from, Hardin GMC in Anaheim, Ca. I spoke with Walt (Service GM) who had already applied for the assistance. He e-mailed his rep at GM, who said they would offer a 50/50, but because I hadn't bought a GM product for almost 30 years (before the Yukon), I would be responsible for the 50 %. (approx 900.00). I pointed out, that while I hadn't actually financed a GM, I continued to drive the one I bought in 93 until I bought the Yukon, and have in fact owned nothing but GM's since then. That was obviously irrelevant, and I'll be paying around 900.00 for them to fix the hood and roof. The estimate says the body shop will sand/remove old clear and paint, re-prime, paint and clear. I'm hoping I don't get it back and it looks like crap, overspray, tape lines, etc. Of course, it will still look better than the way it looks now. No, it's not uncommon, it happens to almost ALL Gm vehicles at some point, some just take longer and there's not much you can do with GM about it. I will continue to return there for my services, I got lazy and stopped because they're 26 miles away, vs. the local one, which is 5, but my local dealer is awful. I've had issues with their service work, truck developing oil leaks after a recall service, things not actually performed and of course the latest issue with the paint where the guy basically told me "tough". Ultimately, it was the way Walt took the time to explain every step and the way he genuinely tried to get me help and went out of his way to "win me back as a customer", (which were his words in his e-mail) that made the process easier to live with.
I'm not thrilled I'm out of pocket 900 for a paint job that failed within 4 years of this vehicle's life (in spite of it genuinely being cared for with kit gloves), but at least now the clear coat won't continue to degrade, until I get the bare metal/rust and primer look we've all seen on the older Chevy trucks. I did see their powdercoating process while there and decided to "pull the trigger" and get my wheels powder coated while it's being re-painted. So, I'll be without it for a couple of weeks and when I get it back, it will look better.
 

WTSHARK

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I don't think the issue is uncommon. The clear coat is failing on my 2006 Tahoe.
I want to find someone that can put on a new clear coat.
As pointed out previously, I had hoped for that too, but new clear coat, may not fix the issue... it's more than likely an issue with all layers and the best means to fix it is to remove down to the metal, re-condition, apply fresh primer, paint and clear, but maybe it'll work for you- I hope so.
 

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