TPW 3/28

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Kaylabou

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Anyone else have a TPW of this week 3/28 & it hasn’t been built yet?
 

slade45

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I have a 3/28 TPW (Yukon XL Denali). GMC chat says that it has been accepted and moving toward production (as of this morning), but my dealer emailed me last night saying the build was in-process. So I guess I'll just see what they say next week. I heard Tuesday is the day GMC chat gets updates on status.
 

firsttimetahoe

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GM Chat people may or may not put notes in the system when you reach out to them.

Regardless of what the last note says from your prior chat, some will actually look into finding out an update for you, However, once they provide you an update, they may or may not note that in their system.

Others will just literally copy and paste the prior note from your last interaction. That is why things may have changed but they tell you otherwise.
 
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Kaylabou

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I have a 3/28 TPW (Yukon XL Denali). GMC chat says that it has been accepted and moving toward production (as of this morning), but my dealer emailed me last night saying the build was in-process. So I guess I'll just see what they say next week. I heard Tuesday is the day GMC chat gets updates on status.
That’s what mine is saying too. So frustrating
 
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Kaylabou

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GM Chat people may or may not put notes in the system when you reach out to them.

Regardless of what the last note says from your prior chat, some will actually look into finding out an update for you, However, once they provide you an update, they may or may not note that in their system.

Others will just literally copy and paste the prior note from your last interaction. That is why things may have changed but they tell you otherwise.
Yup. I agree with this.
All depends on who you get
 

slade45

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GM Chat people may or may not put notes in the system when you reach out to them.

Regardless of what the last note says from your prior chat, some will actually look into finding out an update for you, However, once they provide you an update, they may or may not note that in their system.

Others will just literally copy and paste the prior note from your last interaction. That is why things may have changed but they tell you otherwise.

Interesting -- that makes sense. So many times the update seems like a copy and paste.
 

drmoose

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i usually just used the bot. It said, all during my TPW week, that it was "moving towards the production process". Then the following Monday, it said it had been built. Interestingly, the next day my Rep at GM handling the trade emailed me to say that his info showed a TPW of the previous week, with no updates...
 
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Kaylabou

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i usually just used the bot. It said, all during my TPW week, that it was "moving towards the production process". Then the following Monday, it said it had been built. Interestingly, the next day my Rep at GM handling the trade emailed me to say that his info showed a TPW of the previous week, with no updates...
The whole process is a whole lot of back & fourth lol
 

SC2CO_TAHOE

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I am in the same boat . . .GM Chat really depends on who you get. I had a TPW of 3/21/22. On 3/18/22 I was event code 3400; on 3/25/22 I was event code 3300 . . . I asked today and the online agent told me my TPW is still 3/21/22!! So close yet so far.
 
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Kaylabou

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I am in the same boat . . .GM Chat really depends on who you get. I had a TPW of 3/21/22. On 3/18/22 I was event code 3400; on 3/25/22 I was event code 3300 . . . I asked today and the online agent told me my TPW is still 3/21/22!! So close yet so far.
That’s so annoying !
 

Keg0brew

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My build week was last week. As of yesterday it was “broadcast for production” per my dealer.
 

firsttimetahoe

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I am in the same boat . . .GM Chat really depends on who you get. I had a TPW of 3/21/22. On 3/18/22 I was event code 3400; on 3/25/22 I was event code 3300 . . . I asked today and the online agent told me my TPW is still 3/21/22!! So close yet so far.
You can try calling GM help line. Although I had a pretty nasty experience when I did so. The woman pretty much refused to tell me anything because she saw notes from me reaching out 2 days prior via chat and she kept telling me that’s my update and there’s nothing else for me to know. Then she hung up.
 
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Kaylabou

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My build week was last week. As of yesterday it was “broadcast for production” per my dealer.
I’ve been “broadcasted for production” since last week and haven’t moved yet lol
 

Unluckycharm

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So I am at 3300 with a 3/21 TPW. Still has not been built. GM chat says it is still moving towards the production process, and I have not gotten an updated TPW. Part or paint issue maybe?

For reference Rst trim, lux, and diesel options. Evergreen gray.

It’s been a long, strange trip getting a vehicle ordered and built.
 
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Kaylabou

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So I am at 3300 with a 3/21 TPW. Still has not been built. GM chat says it is still moving towards the production process, and I have not gotten an updated TPW. Part or paint issue maybe?

For reference Rst trim, lux, and diesel options. Evergreen gray.

It’s been a long, strange trip getting a vehicle ordered and built.
See I’m 3400 with a TPW of 3/28. It hasn’t moved yet. I went to 3400 last week
 

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