I have a beautiful 2007 Yukon XL Denali that I am totally in love with. We have had it since last August. We purchased the extended warranty.
About 4 months ago, we had to replace the passengers side shock and tire because the shock had "blown" and in turn ruined the tire. The dealer said it was a "wear issue" and that it would not be covered under warranty. They said I must've hit a hole. I can't imagine hitting something in that monster of a vehicle hard enough to blow the shock without knowing it but...it was what it was. They weren't budging.
Now my Service Suspension System indicator is illuminating sporadically and I am worried. I called OnStar and they said it was safe to drive here and there but to take it in for service. We're down a 2nd vehicle this week so it will have to wait. I'm worried that it's the shock/shocks again and that it won't be covered.
Any insight???
About 4 months ago, we had to replace the passengers side shock and tire because the shock had "blown" and in turn ruined the tire. The dealer said it was a "wear issue" and that it would not be covered under warranty. They said I must've hit a hole. I can't imagine hitting something in that monster of a vehicle hard enough to blow the shock without knowing it but...it was what it was. They weren't budging.
Now my Service Suspension System indicator is illuminating sporadically and I am worried. I called OnStar and they said it was safe to drive here and there but to take it in for service. We're down a 2nd vehicle this week so it will have to wait. I'm worried that it's the shock/shocks again and that it won't be covered.
Any insight???