GMC_nolonger
TYF Newbie
- Joined
- May 24, 2018
- Posts
- 7
- Reaction score
- 1
Hello, I haven't been into a GM dealer for a while and was very surprised by the condescending tone and lack of help they provide so I contacted GM directly just to ask a simple question, can I take the GMC to another GM dealer, like a Chevy dealer....
Thats how it started, I'm talking with someone in the philippines and told I'll get a call in one day, more than a week later and 10+ calls to them, I get a call back. jodi blames the philippines of course, she was on vaca and just got back!
Anyway...jodi, no help, a trained deflector and a real peach..No you can't take it where convenient, drive 30 min more, again and again, and by the way the first dealer was correct, bye.
I think its a game they play, just wondering if anyone else has had any similar issues where the dealer clammed up and you tried to call what you'd think was a customer service department, similar experience, better experience? Not sure if its just me....
thanks
Thats how it started, I'm talking with someone in the philippines and told I'll get a call in one day, more than a week later and 10+ calls to them, I get a call back. jodi blames the philippines of course, she was on vaca and just got back!
Anyway...jodi, no help, a trained deflector and a real peach..No you can't take it where convenient, drive 30 min more, again and again, and by the way the first dealer was correct, bye.
I think its a game they play, just wondering if anyone else has had any similar issues where the dealer clammed up and you tried to call what you'd think was a customer service department, similar experience, better experience? Not sure if its just me....
thanks