A/C not working

[milwaukeephil]

Hi guys,
Brand new here, but have been lurking for a while.
I have a new 2015 Tahoe LT. I bought it from a dealer about an hour away and will drive there if I have to, but was hoping to solve this problem on my own.

My AC blows lukewarm air. I've got the temp set to LOW (all the way down) and the AC button is on.

I took a look at the owner's manual and it seems like I've got is set correctly, but it's just not working for me. Manual says there is a fuse box located behind the kick panels on the sides of the dashboard that are revealed as you open the door. For the life of me, I can't get them open.

Anybody have any thoughts on how to get to the fuse panels? Or any other ideas on how I can get the cold A/C working?

Thanks!
-phil

 

[GM Customer Service]

Hey Phil,

Congratulations on your new purchase! I am sorry to hear you are having this concern with your air conditioning. I would like to reach out to your Chevrolet dealership on your behalf. Please private message me your name, VIN, phone number, and dealership name. I look forward to hearing from you soon.

Erica Tiffany (Assisting)
GM Customer Care

 

[milwaukeephil]

I can't pm yet because I'm New. Please pm me your email address. Thanks!

 

[GM Customer Service]

Hey there milwaukeephil,

Yes, you can contact us via email at [email protected]. Please put Attention Jennifer T. in the subject line.

Looking forward to assisting you,

Jennifer T.
GM Customer Care

 

[St Nick]

Same thing happened to us today....as we were getting ready to go on vacation. Did I mention the temp in SC was 98? Not a happy customer!!!

 

[AWSMBLU]

I thought I read on a different post that they found the system had over charged at the factory.

 

[St Nick]

Yeah....saw that thread after I posted. Taking it to the dealer tomorrow so will see if it is truly a fix!

 

[Telebatte]

My Ac goes out on 2015 and starts working randomly

Hey Phil,

Congratulations on your new purchase! I am sorry to hear you are having this concern with your air conditioning. I would like to reach out to your Chevrolet dealership on your behalf. Please private message me your name, VIN, phone number, and dealership name. I look forward to hearing from you soon.

Erica Tiffany (Assisting)
GM Customer Care

My Ac goes out on my 2015 Tahoe randomly blows hot and then I bring it to dealer, they can't find a problem because it starts working again. I checked online and people have been complaining on Edmunds about same issues. If you know what it is, please tell me so I can get it fixed. It's 100 degrees in Louisiana and I never know when I will have AC.

 

[hosseface]

This AC issue seems to be isolated to Tahoes only. Anyone with a Yukon reported these issues?

And still curious to see if the overcharge issue was a long term fix.

 

[milwaukeephil]

My Ac goes out on my 2015 Tahoe randomly blows hot and then I bring it to dealer, they can't find a problem because it starts working again. I checked online and people have been complaining on Edmunds about same issues. If you know what it is, please tell me so I can get it fixed. It's 100 degrees in Louisiana and I never know when I will have AC.

It was a coupling halfway back in the car. Cross threaded, which caused all the coolant to leak out. Let me know if you want more exact info and I'll try to see if the dealer took notes.